Business Analysis Courses

accredited by

Our BCS course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Official BCS Certificate Business Analysis Practice Exam

BCS Certificate in Business Analysis Practice Course Outline

Module 1: Strategic Context for Business Analysis

  • Business Change Lifecycle.
  • Understanding the Strategic Context.
  • VMOST.
  • Performance Measurement.
  • Resource Audit.
  • Porter’s 5 Forces.
  • PESTLE Analysis and SWOT Analysis.
  • Balanced Business Scorecard (BBS).
  • Generic BBS Strategy Map.
  • BBS Perspectives.
  • CSFs, KPIs, and Performance Targets.
  • Critical Success Factors (CSF) and Key Performance Indicators (KPI’s).

Module 2: Analysing and Managing Stakeholders

  • What is a Stakeholder?
  • Business Analysis Service Framework.
  • Stakeholder Engagement.
  • Recipients of Business Analysis Services.
  • Categories of Stakeholder.
  • Components of a Business Perspective.
  • Approach.
  • CATWOE - Corner Shop and Public Lending Library.
  • Root Definition.
  • Identifying Conflicts.
  • Analysing Stakeholders.
  • Stakeholder Responsibilities.

Module 3: Analysing the Current State

  • Investigative Techniques.
  • Interviews and Interview Lifecycle.
  • Workshops and Workshop Lifecycle.
  • Observation.
  • Scenario Analysis.
  • Document Analysis.
  • Surveys/Questionnaires.
  • Identify an Appropriate Technique.
  • Customer Journey Map.
  • Rich Pictures.
  • Elements of a Rich Picture.
  • Empathy Mapping and Mind Maps.

Module 4: Establishing the Target State

  • Conceptual Business Activity Model.
  • Approach to Business Activity Modelling.
  • Benefits of BAM.
  • Corner Shop.
  • Identifying Activities.
  • Public Lending Library.
  • Building the Business Activity Model.
  • Library Business Activity Model.
  • Some Common Errors in BAM.
  • Building Consensus by Resolving Conflicts.
  • Consensus BAM Rationale.
  • When – Business Events.
  • Improvements to the Business System.
  • Identifying areas of concern (BAM).
  • TOM and POPITTM 
  • Target Operating Model.

Module 5: Designing and Defining the Solution

  • Design Thinking.
  • Divergent and Convergent Thinking.
  • Gap Analysis Process.
  • POPIT™ and Gap Analysis.
  • Identify the Areas of Feasibility Assessment.

Module 6: Developing a Business Case

  • Structure of a Business Case.
  • Categories of Costs and Benefits.
  • Analysis of Costs and Benefits.
  • Risk Assessment.
  • Risk Management Process.
  • Risk Areas.
  • Risk Analysis.
  • Investment Appraisal.
  • Investment and Appraisal Techniques.
  • Payback.
  • Payback and Risk.
  • Discounted Cash Flow and Net Present Value.
  • Impact Assessment.
  • Business Case within the Business Change Lifecycle
  • Alignment.
  • Definition.
  • Design.
  • Implementation.
  • Realisation.

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Who should attend this BCS Certificate in Business Analysis Practice Course?

This Business Analysis Certification is designed for individuals who are keen to develop a comprehensive understanding of the principles and techniques of Business Analysis. It benefits a wide range of professionals from this course, including:

  • Business Analysts.
  • Project Managers.
  • Change Managers.
  • Product Owners and Product Managers.
  • Quality Assurance Professionals.
  • Requirements Engineers.
  • Systems Analysts.

Prerequisites of the BCS Certificate in Business Analysis Practice Course

This Business Analysis Certification Course demands no formal prerequisite. However, a basic understanding of business concepts and terminology might help delegates move forward with the course.

BCS Certificate in Business Analysis Practice Course Overview

The Business Analysis Courses provide the relevant knowledge and skills of professionals seeking to grow in their careers. In the highly competitive business environment, effective systems identification, crafting of strategies including people management are instrumental. This course teaches participants how to evaluate and login to business operations, indicate the solutions and understand the stakeholder positions.

Proficiency in Business Analysis is a key requirement for those who intend to reach the upper levels in their career to add value and improve their organisation. Business Analysts, Project Managers, and all those who participate in making decisions and developing strategies can be on the good side of mastering these talents. Organisations like this have more and more data-driven insights and the highest standards for processes, so they need people with Business Analysis skills even more.

Within this 3-day Business Analysis Course, the training participants are taught the know-how of strategic analysis and how to check the business systems of an organisation. It lets them recommend possible business betterment and be a structured approach to problem-solving. By finishing this course one can diversify opportunities for jobs and career development in the field.

Course Objectives

  • To equip participants with essential skills in Business Analysis, including the ability to identify and model business activities
  • To provide comprehensive training in analysing stakeholder perspectives and developing effective business strategies
  • To teach strategic analysis techniques that enable professionals to make informed decisions
  • To empower participants to investigate and improve an organisation's business systems
  • To enable delegates to identify potential solutions and recommendations for enhancing business processes
  • To prepare individuals for career advancement opportunities by offering valuable certification in Business Analysis Practice

Upon completion of this course, delegates will emerge with a thorough understanding of business analysis methodologies and techniques, empowering them to drive strategic decision-making and organisational success.

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What’s included in this BCS Certificate in Business Analysis Practice Course?

  • BCS Certificate in Business Analysis Practice Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Certificate in Business Analysis Practice Certificate.
  • Digital Delegate Pack.

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Official BCS Certificate Business Analysis Practice Exam Information

The BCS Certificate in Business Analysis Practice exam assesses participants' understanding of business analysis principles and practices in a practical context. This certification focuses on evaluating an individual's knowledge of applying business analysis techniques to various scenarios within an organisation. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks  
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Official BCS Certificate in Requirements Engineering Exam

BCS Practitioner Certificate in Requirements Engineering Course Outline

Module 1: Define Requirements Approach and Project Scope

  • What is a Requirement?
  • Requirements Engineering Framework
  • Rationale for Requirements Engineering
  • Requirements and Business as Usual
  • Origin of Requirements
  • Planning Your Approach
  • Definition of a Project
  • Business Inputs to Requirements
  • Business Case
  • Terms of Reference (ToR)
  • Project Initiation Document (PID)
  • Common Problems
  • Origin of Errors
  • Correction Cost

Module 2: Elicit Requirements

  • Knowledge Types
  • Knowledge Types: Tacit
  • Knowledge Types: Tacit Vs Explicit
  • Tacit to Explicit Knowledge
  • Elicitation Techniques
  • Interviews
  • Interview Lifecycle
  • Workshops
  • Workshop Lifecycle
  • Observation
  • Scenario Analysis
  • Document Analysis
  • Identify an Appropriate Technique

Module 3: Record Requirements

  • Categories of Requirement
  • Hierarchy of Requirements
  • Business Objectives to Solution Delivery
  • Business: General Requirements
  • Business: Technical Requirements
  • Solution Requirements
  • Solution: Functional Requirements
  • Functional Requirement Examples
  • Solution: Non-Functional Requirements (NFR)
  • Uncovering Non-Functional Requirements
  • Why Document?
  • Documentation Styles
  • Characteristics to Document
  • User Stories
  • User Story Characteristics

Module 4: Build Models and Prototypes to Represent the Requirements

  • Modelling the Business Context for IT Systems
  • Purpose of Modelling Requirements
  • Modelling Functionality and Data
  • What is a Use Case?
  • Use Cases
  • Use Case Diagram Levels
  • Actors and the System Boundary
  • Use Case Notation
  • ‘Include’ Relationship
  • ‘Extend’ Relationship
  • Reminder: Use Case Diagram
  • Individual Use Case Documentation
  • Use Case Description: Elements
  • Use Case Description Template
  • Use Case Description Example
  • Main and Alternate Flows
  • Column/Table Use Case Format
  • Modelling Data
  • Why Model Data?
  • Class Diagrams
  • Class     
  • Attributes
  • Multiplicity of the Association
  • Reading the Class Model
  • Modelling Requirements
  • Requirements Supported
  • CRUD Matrix
  • CRUD Matrix – Cross Checking
  • Prototyping
  • Prototyping Requirements
  • Types of Prototype

Module 5: Collaborate and Communicate with Stakeholders to Clarify Requirements

  • What is a Stakeholder?
  • Stakeholders Involved in RE
  • Reviews
  • During the Review
  • Post – Review
  • Agile Validation
  • Business Requirements Documents

Module 6: Analyse, Prioritise, and Assure the Quality of Requirements

  • Analysis in Context
  • Requirements, Not Solutions
  • Poorly Expressed Requirements
  • Business Rules
  • Quality Checklist
  • INVEST
  • Slicing Requirements
  • Feasibility
  • Testability
  • Overlaps and Duplication
  • Conflicts
  • Ambiguity
  • Structuring Requirements
  • Priority (MoSCoW)

Module 7: Conduct User Analysis and Profiling

  • User Role Analysis
  • Personas
  • Customer Journey Map

Module 8: Requirements Management and Traceability

  • Requirements Management
  • Fundamentals for Management
  • Baselining and Version Control
  • Change Control
  • Sources of Change
  • Traceability

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Who should attend the BCS Practitioner Certificate in Requirements Engineering Course?

Business Analysis Courses are designed for individuals involved in or aspiring to be involved in Requirements Engineering within Information Technology (IT) and Software Development. This Business Analysis Certification is typically beneficial for the following professionals:

  • Business Analysts
  • Systems Analysts
  • Software Engineers
  • Project Managers
  • Enterprise Architects
  • Solution Architects
  • IT Consultants

Prerequisites of the BCS Practitioner Certificate in Requirements Engineering Course

This Business Analysis Course doesn't mandate specific prerequisites. However, it's beneficial for participants to have some understanding of IT and business environments, as well as basic familiarity with projects.

BCS Practitioner Certificate in Requirements Engineering Course Overview

Requirements Engineering is the foundation of successful software development projects. It involves understanding stakeholder needs, defining clear and concise requirements, and ensuring they are met throughout the development lifecycle. A well-defined set of requirements can prevent project failures, reduce costs, and increase stakeholder satisfaction.

Proficiency in Requirements Engineering is essential for Business Analysts, Project Managers, Systems Analysts, Product Owners, and anyone involved in software development or business change initiatives. By mastering Requirements Engineering techniques, professionals can ensure that projects are built on a solid foundation of clear and well-understood requirements.

This comprehensive 3-day Business Analysis Training will equip delegates with the knowledge and skills to effectively elicit, analyse, model, and manage requirements. Delegates will gain practical experience with requirements engineering techniques and tools through lectures, discussions, and exercises through this Business Analysis Course.

Course Objectives

  • To understand the fundamental concept of requirements and their significance in business and IT solutions
  • To learn how to effectively record and manage requirements using structured approaches
  • To gain proficiency in creating and utilising class diagrams for requirements analysis
  • To apply business rules and quality checklists to ensure the robustness of requirements
  • To manage correction costs efficiently while validating and refining requirements
  • To become skilled at modelling data for comprehensive requirements engineering

At the end of this Business Analysis Training Course, delegates will be able to implement various critical concepts, including understanding the essence of requirements, recording them effectively, utilising class diagrams, implementing business rules, adhering to quality checklists, managing correction costs, and proficiently modeling data.

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What’s included in the BCS Practitioner Certificate in Requirements Engineering Course?

  • BCS Practitioner Certificate in Requirements Engineering Examination
  • World-class training sessions from Experienced Instructors
  • BCS Practitioner Certificate in Requirements Engineering Certificate
  • Digital Delegate pack 

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BCS Certificate in Requirements Engineering Exam Information

The BCS Certificate in Requirements Engineering Exam assesses participants' understanding of requirements engineering principles and practices. This BCS Certificate in Requirements Engineering exam is formatted in the following way: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam 1 course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Official BCS Certificate in Modelling Business Processes Exam

BCS Practitioner Certificate in Modelling Business Processes Training Course Outline

The content of this Business Analysis Training Course covers a range of subjects to provide delegates with a broad understanding of Modelling Business Processes.

Module 1: Context for Business Process Modelling

  • Business Systems and IT Systems
  • Some Definitions of ‘Process’
  • Processes
  • Why Model Business Processes?
  • Mapping Vs Modelling
  • Role of IT in Businesses
  • Approaches to Business Process Modelling
  • Hierarchy of Business Processes
  • Process Levels
  • Functional View of an Enterprise
  • Functional Vs Process View
  • Advantages of Process View
  • Organisation Chart View of an Enterprise
  • Process View

Module 2: Modelling at Enterprise Level

  • Enterprise View of Process Hierarchy
  • Map Before Model
  • SIPOC View of the Enterprise
  • Harmon Model of the Organisation
  • Enterprise View of Business Process SIPOC
  • Core Operation – Home Cinema Example
  • Supporting Processes
  • At Home Cinema – Process Map
  • Enterprise Level Process Model
  • Value Proposition
  • Relationship and Image Aspects
  • Porter’s Value Chain
  • Porter’s Value Chain– Manufacturing Example
  • Manufacturing Value Chain to Manufacturing Process Map
  • Porter’s Value Chain– Manufacturing Example
  • Value Chain for Service Enterprises

Module 3: Modelling at the Event-Response Level

  • Event-Response View of Process Hierarchy
  • Process Elements
  • Actors
  • Business Rules
  • Customer
  • Business Events
  • Process Elements Examples
  • Process Elements Example– Alternate View
  • Business Process Modelling Technique
  • Process Dependency Vs Process Flow
  • Why Model Business Processes?
  • Process Modelling Notations
  • BPMN
  • UML Activity Diagrams
  • Notation-Swim Lanes
  • Notation-Start
  • Notation-Tasks
  • What is a Task?
  • Identifying Tasks
  • Notation
    • Flows
    • Decisions
    • Merges
    • Forks and Joins
    • Finish
  • UML Notation - Reminder
  • Purpose of Measuring Process Performance
  • Measuring Processes
  • Timelines
  • Process Management

Module 4: Modelling at the Actor-Task Level

  • Actor-Task View of Process Hierarchy
  • What is a Task?
  • Task Analysis
  • Example Task Narrative for at Home Cinema
  • Example Task Description for Take Payment Task
  • Documenting Business Rules
  • Task Performance Measures
  • Documenting the Steps of a Task
  • Task Steps Shown as Activity Diagram
  • Use Case Descriptions
    • Header
    • Flows
  • Structured English Conventions and Constructs
  • DOWHILE Vs DOUNTIL
  • Task Steps Shown Using Structured English

Module 5: Improving Business Processes

  • Identifying Process Problems
  • Possible Process Flow Problems
  • Potential Process Flow Improvements
  • Robotic Process Automation (RPA) in Process Improvement
  • Unsatisfactory Performance
  • Challenging Business Rules
  • Task Analysis
  • Typical NVAs
  • Scenario Analysis
  • Challenging Assumptions
  • RPA Key Benefits
  • Alternative Approaches to Change
  • Importance of Overall View
  • Modelling the To-Be Processes
  • Gap Analysis - Identifying IT System Requirements
  • Gap Analysis – the COTS Approach

Module 6: Managing and Implementing Change

  • Gap Analysis
  • Taking a Holistic Approach
  • POPIT
  • How POPIT Helps?
  • Implementing Business Change
  • Pros and Cons

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Who should attend the BCS Practitioner Certificate in Modelling Business Processes Training Course?

The BCS Certificate in Modelling Business Processes Course is designed for individuals who are involved in or interested in the field of business process modelling  and management. This Business Analysis Course is particularly beneficial for the following professionals:

  • Business Analysts
  • Systems Analysts
  • Process Analysts
  • Process Improvement Specialists
  • Business Process Managers
  • Quality Assurance Professionals
  • Operations Managers

Prerequisites of the BCS Practitioner Certificate in Modelling Business Processes Training Course

There are no formal prerequisites for attending this BCS Certificate in Modelling Business Processes Course. However, a basic understanding of business operations would be beneficial.

BCS Practitioner Certificate in Modelling Business Processes Course Overview

Business Process Modelling is crucial for those involved in fields like project management, business analysis, and process improvement. It involves graphically representing business processes to identify inefficiencies, improve workflow, and facilitate stakeholder communication. Organisations can streamline operations, enhance customer satisfaction, and achieve strategic goals by understanding and applying business process modelling techniques.

Proficiency in business process modelling is essential for Business Analysts, Process Architects, Project Managers, Business Change Managers, and anyone involved in optimising organisational processes. Professionals can effectively visualise, analyse, and improve business processes by mastering business process modelling techniques, contributing to organisational efficiency and success.

The 2-day training on Business Analysis comprehensively covers all the essential topics, enabling delegates to develop a thorough understanding of modelling business processes. Throughout the training, participants will delve into various aspects, including the context for business process modelling, process levels, implementing business change, outline process mapping, business events, potential process flow improvements, and more.

Course Objectives

  • To evaluate the role of IT, including Robotic Process Automation (RPA), in process improvement
  • To manage and implement change in business processes
  • To understand the fundamental concepts of business process modelling and its role in organisational improvement
  • To identify and analyse business processes using various modelling techniques
  • To communicate business process models effectively to stakeholders
  • Identify areas for process improvements and rank opportunities for better results.

Upon completing theBCS Practitioner Certificate in Modelling Business Processes Training Course, delegates will have acquired the skills and knowledge to proficiently analyse and model business processes across various levels, including enterprise-wide, event-response, and actor-task levels.

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What’s included in the BCS Practitioner Certificate in Modelling Business Processes Training Course?

  • BCS Practitioner Certificate in Modelling Business Processes Examination 
  • World-class training sessions from Experienced Instructors 
  • BCS Certificate in Modelling Business Processes Certificate 
  • Digital Delegate Pack

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BCS Practitioner Certificate in Modelling Business Processes Exam Information

The BCS Practitioner Certificate in Modelling Business Processes is designed for those who wish to gain understanding of a range of business process modelling and analysis techniques, know how they are used, and identify when to use them. This BCS Practitioner Certificate in Modelling Business Processes Exam is formatted in the following way: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Official BCS Foundation Certificate in Organisational Behaviour Exam

BCS Foundation Certificate in Organisational Behaviour Course Outline

Module 1: Organisational Principles

  • What is an Organisation?
  • What is an Organisation Structure?
  • Elements of Organisational Structure
  • Six Structure Levels
  • Leavitt Diamond
  • Death and Span of Control
  • Implications of Span of Control
  • Important Terms
  • Line Management Relationships
  • Staff Relationships
  • Functional Relationships
  • Types of Jobs
  • Formalisation of Rules and Procedures
  • Centralisation/ Decentralisation
  • Budgets and Departmentalised Business
  • Porter’s Five Forces
  • Value Proposition
  • Value Stream

Module 2: Operating Models

  • Functional
  • Divisional – Product or Service/ Geography/ Customer
  • Matrix
  • Team-Based – Cross Functional/ Project
  • Recognise Organisational Boundaries
  • Boundaryless Organisations
  • Outsourcing
  • Offshoring
  • Hollow Organisation Structures
  • Modular Organisation Structures
  • Virtual Organisations
  • Collaborative Organisations
  • Agile Organisations

Module 3: Organisational Motivation, Behaviour, and Culture

  • Organisational Motivation (Object Management Group (OMG) Business Motivation Model)
  • Organisational Effectiveness and Balanced Scorecard
  • Critical Success Factors (CSF) and Key Performance Indicators (KPIs)
  • Deal and Kennedy Model of Corporate Culture
  • Handy’s Model of Organisational Culture
  • Cultural Web
  • National Culture
    • Brooks Factors Affecting National Culture
    • Hofstede Five Dimensions of National Culture
    • Strong, Weak, and Appropriate Cultures

Module 4: Group Formation

  • Overview of Groups
  • Characteristics of Group
  • Group Dynamics
  • Types of Group Tasks
  • Formal and Informal Organisation
  • Social Networks of Informal Groups
  • Homan’s Theory of Group Formation
  • Tuckman and Jensen’s Theory of Group Development

Module 5: Principles of Financial Reporting

  • Finance Fundamentals
  • Key Financial Terms
  • Financial Reports
  • Statement of Financial Position
  • Income Statement
  • Cash Flow
  • Costing and Pricing
  • Types of Cost
  • Break Even and Contribution Analysis

Module 6: Project Finance

  • Financial Case
  • Costs and Benefits
  • Benefits Categories
  • Investment and Appraisal Techniques

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Who should attend this BCS Foundation Certificate in Organisational Behaviour Course?

The BCS Foundation Certificate in Organisational Behaviour Course is a part of our wide range of  Business Analysis Courses provides a foundational understanding of organisational behavior, benefiting professionals seeking to gain insights into human behavior within an organisational context. This Business Analysis Certification Course is beneficial for a diverse range of professionals, including:

  • Managers and Team Leaders
  • Human Resources Professionals
  • Business Analysts
  • Project Managers
  • Consultants and Trainers
  • Change Management Professionals

Prerequisites of the BCS Foundation Certificate in Organisational Behaviour Course

There are no formal prerequisites for attending the BCS Foundation Certificate in Organisational Behaviour Course. However, a basic understanding of organisational structures and business operations can be advantageous for pursuing this Business Analysis Course.

BCS Foundation Certificate in Organisational Behaviour Course Overview

It is essential for a business or an organisation in a dynamic business environment to ensure the skill of OB. Organisational Behaviour is a discipline that deals with any human behaviour existing within organisations and their connections with organisations particularly in terms of individual behaviour and organisation development. OB researcher's scope extends into exploring on how people respond to their roles and circumstances in different organisational context.

It is vital to possess organisational behaviour knowledge for different role carriers such as Projects Managers, Business Analysts, Human Resource Professionals and managers among others. Business Analysis Courses deal with indispensable issues, which include, but are not limited to, organisational design, operational models, as well as individual and group effectiveness, and the key concepts providing the basis for organisational culture and behaviour mode.

The delegates of this 2-day intensive Business Analysis course are provided with the ability to acquire the overall necessary practical skills and the knowledge to drive their organisational environments. Characteristics in Business Analysis and management of organisations are the key theories that will be vastly taught during this workshop.

Course Objectives

  • To provide delegates with a foundational understanding of key concepts in Organisational Behaviour
  • To explore the intricacies of organisational design and operating models
  • To enable delegates to analyse and enhance individual and group performance within organisations
  • To impart knowledge of the fundamental principles governing culture and behaviour in organisational contexts
  • To prepare delegates for the BCS Foundation Certificate in Organisational Behaviour exam
  • To equip professionals with the skills needed to contribute effectively to organisational success through insightful analysis and informed decision-making

Through this Organisational Behaviour Business Analysis Course, delegates will gain the essential skills and knowledge required to add value to their organisations by understanding and influencing the intricate workplace dynamics.

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What’s included in the BCS Foundation Certificate in Organisational Behaviour Course?

  • BCS Foundation Certificate in Organisational Behaviour Examination
  • World-class training sessions from Experienced Instructors
  • BCS Foundation Certificate in Organisational Behaviour Certificate 
  • Digital Delegate Pack 

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Official BCS Foundation Certificate in Organisational Behaviour Exam Information

The BCS Foundation Certificate in Organisational Behaviour exam assesses participants' understanding of foundational principles and concepts related to organisational behavior. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Digital Business Change Exam

BCS Foundation Certificate in Digital Business Change Training Course Outline

Module 1: Change Principles

  • Business Change Lifecycle
  • Drivers of Change
  • Risk Appetite and Categories

Module 2: Aligning Change with the Business

  • Techniques for Analysing External
  • Techniques for Internal Environments
  • SWOT Analysis Components and Purpose
  • Cultural Web Framework for Analysing Organisational Culture
  • Organisational Performance Measurement Techniques
  • Enterprise Architecture Components
  • Ethical Considerations of Digital Change

Module 3: Identifying Change

  • Purpose, Advantages, and Disadvantages of Investigation Techniques
  • Techniques for Recording Business Situations
  • Stakeholder Identification Using Stakeholder Wheel
  • Power/Interest Grid for Stakeholder Analysis
  • Business Process Modelling
  • Customer Journey Mapping
  • Use of POPIT ™ in Gap Analysis
  • Developing Options Process
  • Three Main Areas for Evaluating the Feasibility of Options
  • Identifying Change in Agile Environments
  • Design Thinking for Generating Options

Module 4: Change Requirements

  • Establishing Change Requirements Process
  • Roles and Responsibilities in Requirements Establishment
  • Types of Requirement
  • Principles of User-Centred Design
  • Design Principles of Web Content Accessibility Guidelines (WCAG)
  • Configuration Management and Change Control

Module 5: Business Case

  • Structure and Content of a Business Case
  • Payback Investment Appraisal Technique
  • Business Case Development in Agile Environment

Module 6: Design and Development

  • Linear and Incremental Development Lifecycles
  • Agile Development Lifecycle
  • Values of the Agile Manifesto
  • Techniques in Business Acceptance Testing

Module 7: Change Implementation

  • CPPOLDAT Framework for Readiness Assessment
  • Strategies for Implementing Solutions
  • Stages of Human Response to Change
  • Techniques for Gathering Post-Implementation Feedback

Module 8: Benefits Management

  • Examples of Benefits
  • Elements of a Benefits Plan
  • Purpose and Processes of a Benefits Review

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Who Should Attend this BCS Foundation Certificate in Digital Business Change Training Course?

This BCS Foundation Certificate in Digital Business Change Training Course is ideal for professionals who are keen to enhance their ability to manage and implement digital transformations within their organisations. It is particularly beneficial for:

  • Project Managers
  • Change Managers
  • Business Analysts
  • IT Managers
  • IT Directors
  • Digital Transformation Executives
  • Operational Managers

Prerequisites for BCS Foundation Certificate in Digital Business Change Training Course

There are no formal prerequisites to attend this BCS Foundation Certificate in Digital Business Change Training Course.

BCS Foundation Certificate in Digital Business Change Training Course Overview

Business Change is the process of transforming an organisation from its current state to its desired state. There are several factors that can drive it, including new technologies, changing customer needs, or regulatory compliance. The BCS Foundation Certificate in Business Change provides an in-depth overview of the key principles and practices involved in managing Business Change effectively.

Business Change is a critical component of organisational success. By effectively managing business change, organisations can improve their efficiency, productivity, and customer satisfaction. The BCS Foundation Certificate in Business Change is ideal for professionals who want to gain the skills and knowledge they need to lead and support Business Change initiatives. This includes professionals in roles such as Business Analysts, Project Managers, Change Managers, and anyone else involved in the planning and implementation of change.

This comprehensive 3-day Business Analysis Certification will provide delegates with a solid understanding of the business change lifecycle, from identifying and analysing business needs to developing and implementing change solutions. Delegates will also learn how to manage stakeholders and risks throughout the change process. With the help of lectures, discussions, and case studies, delegates will gain the practical skills they need to apply business change principles to real-world scenarios.

Course Objectives

  • To provide a comprehensive understanding of the principles and practices involved in Business Change
  • To equip learners with the knowledge and tools necessary to contribute effectively to change initiatives within their organisations
  • To foster an understanding of how to align Business Change initiatives with organisational objectives
  • To develop the ability to analyse the current state of the organisation and identify areas for change
  • To enhance communication and stakeholder engagement skills to support successful change implementation

Upon completing this Business Analysis Course, delegates will receive the BCS Foundation Certificate in Business Change. This internationally recognised qualification will demonstrate their proficiency in Business Change principles and practices and enhance their career prospects.

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What’s included in the BCS Foundation Certificate in Digital Business Change Training Course?

  • BCS Foundation Certificate in Digital Business Change Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Digital Business Change Certificate 
  • Digital Delegate Pack 

Show moredown

BCS Foundation Certificate in Digital Business Change Exam Information

The BCS Foundation Certificate in Digital Business Change exam evaluates a candidate’s comprehensive understanding of the principles, methodologies, and tools essential for managing digital business change effectively. The format of the exam is as follows:

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

Show moredown

accredited by

Our BCS course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Official BCS Foundation Certificate in IS Project Management Exam

BCS Foundation Certificate in IS Project Management Course Outline

The following outline contains the aims and objectives that shall be covered during the course. 

Module 1: Projects and Project Work

  • What is a Project?
  • Business-as-Usual
  • Project
  • Project Management Problems
  • Development Process Models
  • PRINCE2® Methodology
  • AGILE® Methodology
  • System Development Life Cycle
  • Concept of Initiation
  • Elements of Project Management
  • Project, Stage, Team, and Project Plans
  • Contents of a PID and PRINCE2® PID
  • Cost/Benefit Analysis
  • Net Present Value and Payback Period
  • Implementation Strategies

Module 2: Project Planning

  • Approaches to Planning
  • Product Based Planning Benefits
  • Product Breakdown Structure
  • Product Flow Diagram
  • Activity Planning
  • Precedence Network Conventions
  • Activity Network
  • Estimating Elapsed Time
  • Layout of an Activity Box
  • Activity Span
  • Resource Histograms and Gantt Chart

Module 3: Monitoring and Control

  • Project Control Life Cycle Steps
  • What Should We Monitor?
  • How Should We Measure?
  • Apply Control Through Reporting
  • Team Meetings
  • Project Board Meetings
  • Highlight Report
  • Take Corrective Action
  • Standard Control Strategies
  • Cumulative Resource Chart and Earned Value Analysis

Module 4: Change Control and Configuration Management

  • Change Management
  • Change Management Roles
  • Change Management Process
  • Configuration Management and Item

Module 5: Quality

  • Phillip Crosby
  • Quality Characteristics
  • Establishing Quality Requirements
  • Product Description
  • Elements of Quality Management
  • Detecting Defects
  • Roles in Quality Reviews
  • Walkthrough of an Inspection
  • Dynamic Testing
  • Evaluating Suppliers
  • ISO 9001:2000 Principles

Module 6: Estimating

  • Generic Techniques
  • Expert Judgement (Delphi)
  • Top-Down Estimates and Bottom-Up Estimates
  • Parametric
  • Function Points
  • Analogy
  • Checklist

Module 7: Risk

  • Overview
  • Where do Risks Come From?
  • Types of Risk
  • Risk Management
  • Risk Identification Techniques
  • Identifying and Assessing the Risks
  • Approaches to Risk
  • Risk Impact
  • Probability Impact Grid
  • Risk Responses

Module 8: Project Communications and Organisation

  • Projects and Programmes
  • Identifying Stakeholders
  • Organisation Framework
  • PRINCE2® Organisation Structure
  • Project Board, Project Manager, and Stage Manager
  • Team Leader(s) and Member(s)
  • Project Support Office
  • Project and Quality Assurance Function
  • Project Team and Matrix Management
  • Belbin Types
  • Management Styles
  • Communication and Categorised Methods

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Who should attend this BCS Foundation Certificate in IS Project Management Course?  

The BCS Foundation Certificate in IS (Information Systems) Project Management is tailored to provide participants with a foundational understanding of Project Management within the context of IT and information systems. 

A few of the professionals who will benefit from this Business Analysis course are:

  • IT Project Managers
  • IT Professionals
  • Business Analysts
  • Non-IT Project Managers
  • Team Leaders and Supervisors
  • Product Managers
  • System Analysts

Prerequisites of this BCS Foundation Certificate in IS Project Management Course  

There are no formal prerequisites for the BCS Foundation Certificate in IS Project Management Course. However, a basic understanding of IT concepts and exposure to IT projects might help delegates move forward with the course.

BCS Foundation Certificate in IS Project Management Course Overview

IS Project Management involves applying knowledge, skills, tools, and techniques to meet project requirements. It is essential for the successful delivery of information systems (IS) projects, which can be complex and challenging. The BCS Foundation Certificate in IS Project Management offers a detailed overview of the key principles and techniques of IS project management.

Proficiency in IS project management is imperative for IT Professionals and Project Managers aiming to excel in their roles. This Business Analysis Certification is particularly beneficial for those overseeing IS projects, ensuring they align with organisational goals. Mastering IS project management is crucial for professionals seeking to enhance project delivery, manage risks, and optimise resource utilisation.

This 3-day Business Analysis training provides delegates with an understanding of the essential Project Management principles that are applicable to IS systems and computing environments. It will aid delegates to understand the need for effective project planning and develop skills to meet Project Management challenges. The primary areas covered are project preparation, project management, and tracking project progress.

Course Objectives

  • To provide a solid understanding of the fundamental principles and practices of IS Project Management
  • To equip learners with the necessary skills for effective planning, execution, and control of IS projects
  • To foster an understanding of risk management techniques and their application in IS Project Management
  • To develop the ability to communicate effectively with various stakeholders involved in IS projects
  • To introduce the tools and techniques used for quality assurance and control in IS projects

Upon completing this Business Analysis Course, delegates acquire an understanding of change control, risk assessments, quality advancement, and configuration. They will also have detailed knowledge of project planning, project organisation, project communication, monitoring, configuration, risks, and quality.

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What’s included in this BCS Foundation Certificate in IS Project Management Course?

  • BCS Foundation Certificate in IS Project Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in IS Project Management Certificate
  • Digital Delegate Pack 

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BCS Foundation Certificate in IS Project Management Exam Information

The BCS Foundation Certificate in IS Project Management Exam assesses participants' understanding of project management principles and practices within the context of Information systems (IS) projects. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Official BCS Foundation Certificate in Agile Exam

BCS Foundation Certificate in Agile Course Outline

This course will include the following topics

Module 1: Why Agile?

  • Introduction to Agile
  • Linear Development Approach
  • VUCA Environment
  • Origins of Agile
  • Agile Manifesto and its Principles
  • Pillars of Scrum

Module 2: Individuals and their Interactions Over Processes and Tools

  • Ways to Undermine Agile Team Performance
  • Agile Team Performance
  • Team Motivation and Self-Organising Autonomous Teams
  • How to do Agile Teams Interact?

Module 3: Working Software Over Comprehensive Documentation

  • Working Software
  • Agile Project Management for Non-Software Projects
  • Seven Wastes of Lean Apply to Software

Module 4: Customer Collaboration Over Contract Negotiation

  • Agile Team’s Relationship with Its Customers
  • How do Agile Teams Use Time Boxes and Iterations?
  • Product Owner Role and their Responsibilities

Module 5: Responding to Change Over Following a Plan

  • Agile Teams Respond to Change 
  • How do Agile Teams Recognise?
  • Different Levels of Planning

Module 6: Agile Mindset

  • Servant Leadership
  • Cross Functional and Self Organising
  • Agile Team Transparency
  • Maximising the Amount of Work Not Done
  • Agile Teams Maintain Sustainable Pace
  • Critical Factors in Creating Motivated Teams
  • Psychological Safety for High Performing Teams
  • Incremental and Iterative Delivery

Module 7: Roles in Agile Teams

  • Three Scrum Roles
  • Roles Outside the Scrum Team

Module 8: Common Agile Practices

  • Team Leadership and Organisation
  • Requirements
  • Estimation
  • Software Development

Module 9: Agile in Practice

  • Agile Approaches
  • Scaling Method
  • Metrics to Become a Healthy Agile Team

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Who should attend this BCS Foundation Certificate in Agile Course?

The BCS Foundation Certificate in Agile course is tailored for individuals who are involved in, or aiming to be involved in, Agile projects and methodologies. 

A few of the professionals who will benefit from this course are:

  • Aspiring Agile Practitioners
  • Project Managers
  • Business Analysts
  • Software Developers and Testers
  • Scrum Masters and Product Owners
  • Change Managers
  • IT and Business Managers
  • Quality Assurance Professionals

Prerequisites of this BCS Foundation Certificate in Agile Course

There are no formal prerequisites for this BCS Foundation Certificate in Agile Course. However, a basic familiarity with Project Management and Software Development concepts can be beneficial.

BCS Foundation Certificate in Agile Course Overview

Agile is a methodology which is based on certain key principles and practices dealing with software application development that are based on the collaborative effort of self-organized cross-functional teams. It supports adaptive planning, evolving beyond the current limitations, an early implementation process, continuous improvement, and equally, stimulates swift and adaptive remedies to the ever-changing problems.

Proficiency in agile methodologies should indeed become a standard for people who are interested in fast-paced, cooperative work. This course is specially designed for agile project manager, software developers, business analysts, and all such professionals who are directly or indirectly involved in any projects delivery, and they certainly require to learn this course in order to expedite their agility, efficiency, and overall projects successfulness.

This 2-day Business Analysis course is supposed to be launch pad for delegates to delve deeper into the nuances and uses of Agile. The intention, in turn, is to help the participants develop a firm grasp of key Agile methodologies, frameworks, and techniques.

Course Objectives

  • To provide a solid understanding of the fundamental principles and practices underlying Agile methodologies
  • To equip learners with the knowledge and skills required to work effectively within an Agile team
  • To foster an understanding of how to apply Agile principles to deliver value and improve project outcomes.
  • To enhance communication and collaboration skills, which are essential for successful Agile projects
  • To provide insight into how to manage and cope with change in an Agile environment

Upon completion of this Business Analysis Training course, delegates will have strong Agile concepts and techniques that will help contribute in an Agile environment. Has certified the training, people will have the readily recognized BCS Foundation Certificate in Agile and will prove to be the valued contributors to teams and organizations implementing agile methodologies.

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What’s included in this BCS Foundation Certificate in Agile Course?

  • BCS Foundation Certificate in Agile Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Agile Certificate 
  • Digital Delegate Pack 

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BCS Foundation Certificate in Agile Exam Information

The BCS Foundation Certificate in Agile Examination assesses participants' understanding of foundational principles and practices of Agile methodologies. This certification focuses on evaluating an individual's knowledge of Agile concepts and techniques used in delivering value and managing projects in an Agile environment. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book 

Show moredown

accredited by

Our BCS Exam 1 course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Official BCS Foundation Certificate in Business Analysis Exam

BCS Foundation Certificate in Business Analysis Course Outline

This course covers the following key areas, which on completion, delegates will be able to demonstrate exceptional knowledge and understanding:

Module 1: Introduction to Business Analysis

  • What is Business Analysis?
  • Development of Business Analysis
  • Scope of Business Analysis Work
  • Principles of Business Analysis
  • Role and Responsibilities of a Business Analyst
  • Variants of the Business Analyst Role

Module 2: Competencies of a Business Analyst

  • T-Shaped Professional
  • Ways of Developing the Competencies

Module 3: Strategic Context for Business Analysis

  • What is Strategy?
  • Business Analysis and Strategic Context
  • Adaptive Strategy Development
  • Linear Strategy Development
  • Hybrid Strategy Development
  • Understanding the Strategic Context
  • PESTLE
  • VMOST
  • VMOST and the Core Building Blocks for the Strategic Context
  • Performance Measurement
  • Critical Success Factors (CSF)
  • Key Performance Indicators (KPI’s)
  • Performance Measurement and VMOST
  • SWOT Analysis
  • Strategy Execution 
  • Business Model Canvas
  • POPITTM 

Module 4: Introduction to Business Analysis Service Framework

  • Business Analysis Service Framework
  • Strategic Context for the BA Service
  • Recipients of Business Analysis Services

Module 5: Investigating the Business Situation

  • Investigating the Business Situation
  • Investigation Techniques
  • Recording a Business Situation
  • Applicability of Investigation Techniques

Module 6: Analysing and Managing Stakeholders

  • Stakeholder
  • Categories of Stakeholder
  • Analysing Stakeholders
  • Describing Stakeholder Responsibilities

Module 7:  Improving Business Services and Processes

  • Business Process Hierarchy
  • Reasons for Modelling Value Streams and Business Processes
  • Techniques Used at the Enterprise Level
  • Value Chain Analysis (Porter)
  • Aspects of the Event Response Level
  • UML Activity Models
  • Analysis Considerations at Actor-task Level
  • Analysing as-is Process Models
  • Generic Approaches to Improving Business Processes
  • Purpose of Customer Journey Maps

Module 8: Defining the Solution

  • Gap Analysis Process
  • POPIT™ and Gap Analysis
  • Formulating Options
  • Types of Options
  • Design Thinking
  • Divergent and Convergent Thinking

Module 9: Making the Business Case

  • Business Case in the Project Lifecycle
  • Identify the Areas of Feasibility Assessment
  • PESTLE for Feasibility Assessment
  • Structure of a Business Case
  • Analysis of Costs and Benefits
  • Impact Assessment
  • Risk Assessment
  • Business Case within an Agile Context
  • CARDI Log
  • Investment Appraisal
  • Investment and Appraisal Techniques
  • Payback
  • Payback and Risk – Time Value of Money
  • Discounted Cash Flow
  • Internal Rate of Return

Module 10: Establishing the Requirements

  • Importance of Requirements
  • Requirements Engineering Framework
  • Actors in Requirements Engineering
  • Types of Requirements
  • Other Types of Requirements
  • Hierarchy of Requirements
  • Requirements Elicitation
  • Tacit Knowledge
  • Requirements Analysis
  • Elements of Requirements Analysis
  • Business Rules
  • Requirement Filters
  • INVEST
  • MoSCoW

Module 11: Documenting and Modelling Requirements

  • Documenting and Managing Requirements
  • Importance of Documentation
  • Documentation Styles
  • Requirements Catalogue
  • User Stories
  • Documentation Styles – User Stories
  • Use Case Diagram
  • Context Diagram
  • Use Case Description
  • Modelling Data Requirements
  • Class Model
  • Product Backlog in an Agile Environment
  • Business Requirements Document

Module 12: Validating and Managing Requirements

  • Requirements Engineering Framework
  • Requirements Validation
    • Formal
    • Agile
  • Requirements Management
    • Traceability
    • Change Control

Module 13: Delivering the Requirements

  • Delivery Lifecycles  
    • Waterfall
    • ‘V’ Model
    • Incremental
    • Iterative lifecycle (Agile)
  • Advantages and Disadvantages of the Lifecycles

Module 14: Delivering the Business Solution

  • People at the Heart of Business Change Design and Development
  • POPIT Perspective
  • BA Role in Design and Development
  • Implementation - Business Readiness Assessment
  • Business Readiness Assessment (Mckinsey 7S Framework)
  • Business Readiness Assessment (CPPOLDAT)
  • Considering Migration and Transition
  • Human Response to Change
  • Responses to Change SARAH
  • Realisation Stage
  • Benefits Management Process
  • Benefits Plan
  • Benefits Dependency Network
  • Benefits Review
  • Scheduled Reviews
  • Unscheduled Reviews
  • Benefits Realisation Report

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Who should attend this BCS Foundation Certificate in Business Analysis Course?

The BCS Foundation Certificate in Business Analysis Course is suitable for a wide range of professionals and individuals who are interested in gaining foundational knowledge and skills in Business Analysis. This BCS Training is particularly relevant for the following professionals:

  • Aspiring Business Analysts
  • Entry-level Business Analysts
  • Business Consultants
  • Business Change Managers
  • Systems Analysts
  • Project Managers
  • Quality Assurance Professionals
  • Entrepreneurs and Business Owners

Prerequisites of the BCS Foundation Certificate in Business Analysis Course

There are no formal prerequisites to attend this BCS Foundation Certificate in Business Analysis Course. However, a basic understanding of business operations and projects can be beneficial for the delegates and might give them a headstart in the BCS Training.

BCS Foundation Certificate in Business Analysis Course Overview

The BCMB Business Analysis Foundation Certificate is internationally accepted professional credit that assures the candidates' basic competence and expertise in business analysis. The Business Change Specialist (BCS) Certificate in Business Analysis course is a complete crash course on the foundations of Business Analysis, and therefore, quite suitable for professionals in this field looking for an introductory course that is up to current standards.

Business Analysis competencies are indispensable attributes for the professionals who are operating in different industries; this is to enable them to critically examine business processes, to help them manage change, and consequently, to improve organisations. This course stands out as a springboard for BAs to being great professionals in their domain that they would embrace wholeheartedly to help organisations reach greater success. They will be proficient at justifying a potential investment, carrying out an in-depth risk analysis, and ensuring that precise specifications for the project are fulfilled.

By the end of these 3-day BCS Business Analysis Foundation Training, the participants will have developed certain skills which are vital to a successful business analysis, including the application of proper research methods, development of useful process models, change management, and risk assessments. Eventually, the students will acquire skills for assessing stakeholders, devising business plan and looking into strategies. That is to say, these skills are the key factors for success on an organisational level.

Course Objectives

  • To introduce delegates to fundamental concepts in Business Analysis
  • To provide a comprehensive understanding of requirements engineering
  • To teach effective stakeholder analysis techniques
  • To equip delegates with the skills to model business processes
  • To enable the creation of feasibility studies for potential projects
  • To prepare delegates for advanced Business Analysis Courses

Upon successful completion of the BCS Foundation Certificate in Business Analysis Course, participants will be well-prepared to excel in the role of a Business Analyst.

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What’s included in the BCS Foundation Certificate in Business Analysis Course?

  • BCS Foundation Certificate in Business Analysis Examination
  • World-class training sessions from Experienced Instructors
  • BCS Foundation Certificate in Business Analysis Certificate 
  • Digital Delegate Pack 

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BCS Foundation Certificate in Business Analysis Exam Information

The BCS Foundation Certificate in Business Analysis Exam assesses participants' understanding of foundational business analysis principles and practices. This certification focuses on evaluating an individual's knowledge of key concepts and techniques used in business analysis. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book 

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Official BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam

BCS Practitioner Certificate in Benefits Management and Business Acceptance Course Outline

Module 1: Introduction

  • Why Manage Benefits?
  • How to Manage Benefits?
  • Business Acceptance
  • V Model
  • BA Road Map

Module 2: Defining the Business Benefits

  • Developing the Business Case
  • Contents of a Business Case
  • Ensuring Strategic Fit
  • Drivers of Business Change
  • Business Change Lifecycle
  • MOST
  • Resource Audit
  • PESTLE
  • Value Chain Analysis
  • Critical Success Factors and Key Performance Indicators

Module 3: Benefits Classification and Networks

  • Benefits Classification
  • Observable Benefits
  • Benefits Dependency Framework
  • Creating Benefits Dependency Framework

Module 4: Planning for Benefits Management

  • Create a Benefits Dependency Network
  • Identifying Benefit Owners
  • Role and Responsibilities of the Senior Responsible Owner
  • Identifying Stakeholders
  • Investment Appraisal – Payback, Net Present Value, and Internal Rate of Return

Module 5: Testing for Business Acceptance

  • Objectives of Acceptance Testing
  • Principles of Testing
  • Acceptance in the SDLC
  • Roles and Contribution in Testing
  • User Acceptance

Module 6: Test Design Techniques

  • Test Conditions and Test Cases
  • Grouping Conditions into Cases
  • Test Case Specification
  • Test Procedure Specification
  • Models to Design Tests and Establish Coverage
  • State Transition Testing
  • Calculating Coverage from State Machine
  • Decision Tables and Trees

Module 7: Reviewing the Business Case

  • Business Case in Project Lifecycle
  • Assessing the Impact of Changes
  • Reassessing the Benefits

Module 8: Implementing the Business Change

  • Planning the Implementation
  • Implementation Strategies
  • Contingency Planning
  • Managing Stakeholders

Module 9: Benefits Delivery

  • SARAH Model
  • Realisation Stage
  • Assessing the Potential

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Who should attend this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

The BCS Practitioner Certificate in Benefits Management and Business Acceptance Course is designed to equip individuals with the necessary skills and knowledge to manage benefits and ensure business acceptance on projects. A few of the professionals who will benefit from this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course are:

  • Business Analysts
  • Project and Programme Managers
  • Change Managers
  • Business Managers
  • IT Managers
  • Quality Assurance Professionals
  • Testing Professionals

Prerequisites of the BCS Practitioner Certificate in Benefits Management and Business Acceptance Course

There are no formal prerequisites for this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course. However, foundational knowledge of Business Analysis, Project Management, or Change Management can be beneficial for delegates.
 

BCS Practitioner Certificate in Benefits Management and Business Acceptance Overview

The Benefits Management and Business Acceptance are the fundamental areas an organisation should pay attention, in order to make sure that the projects deliver value and to satisfy stakeholders. Benefits Management implies the process by which you define, plan, assess, and subsequently implement business benefits. That’s about making sure that the desired results are clearly and precisely stated which directly link organisational objectives.

Efficiency in the benefits the management and acceptance is an important factor for business analysts, project managers and those involved in strategic decision making. Enabling businesses to recognise, measure and attain benefits in line with their strategic goals is what this piece of knowledge is all about. The course is of true advantage to people who are interested to increase the level of project value that adds to a business through a successful overall project completion.

This three days BCS Practitioner Certificate in Benefits Management and Business Acceptance Course is a comprehensive support to business leaders who want to dig deeper into benefits management and business acceptance. Through an on-the-job training exercise and practical project cases, participants develop the competencies they require to develop strong benefits management solutions that bring projects to a successful completion and meet business goals.

Course Objectives

  • To provide a comprehensive understanding of the principles and practices involved in Benefits Management and Business Acceptance
  • To equip learners with the skills required to identify, plan, measure, and realise benefits from IT projects
  • To ensure stakeholder engagement and communication throughout the benefits management process.
  • To identify and define measurable benefits aligned with organisational objectives
  • To enhance practical skills in employing tools and techniques for Benefits Management and Business Acceptance

By the end of the course, the delegates will have gained the necessary skills to deal with the complexities of Benefits Management. They will have a recognisable accreditation, a certificate that will assure the customers of their professional abilities thereby enabling them to make a considerable contribution towards their organisation's strategic goals.

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What’s included in this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

  • BCS Practitioner Certificate in Benefits Management and Business Acceptance Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Practitioner Certificate in Benefits Management and Business Acceptance Certificate
  • Digital Delegate Pack 

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BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam Information 

The BCS Practitioner Certificate in Benefits Management and Business Acceptance exam evaluates a candidate's skills in aligning projects with strategic goals and ensuring value delivery, as outlined by BCS standards. The format of the exam is as follows: 

  • Question Type: Scenario-based 
  • Pass Mark: 50%  
  • Duration: 60 Minutes  
  • Open Book/ Closed Book: Open Book

Additional time is granted to delegates whose native language is not the language the exam is formulated in. 

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accredited by

Our BCS Exam 1 course is accredited by BCS

Online Instructor-led (10 days)

Classroom (10 days)

Online Self-paced (80 hours)

Official BCS International Diploma in Business Analysis Exams

BCS International Diploma in Business Analysis Outline

BCS Core modules you must pass both:

BCS Knowledge based modules, you must pass one of these:

BCS Practitioner Modules, you must pass one of these:

BCS Oral Preparation Workshop - Exam to be booked separately

After you have taken and passed 2 Core modules, 1 Knowledge based module, 1 Practitioner module & BCS Oral Preparation Workshop you are then ready to take the Oral Exam.

After you have taken the Oral Preparation Workshop, you're required to book the actual oral exam through the BCS Portal.

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Who should attend this BCS International Diploma in Business Analysis Course?

The BCS International Diploma in Business Analysis Training Course is a comprehensive course that equips individuals with advanced Business Analysis skills. The Business Analysis Training can benefit a wide range of professionals which includes:

  • Business Analysts.
  • Project Managers.
  • Product Managers.
  • System Analysts.
  • Process Improvement Specialists.
  • Management Professionals.
  • Business Change Members.

Prerequisites of the BCS International Diploma in Business Analysis Course

Although there are no fixed set of prerequisites for the course, there are certain eligibility criteria that the delegates must adhere to. For registering in such Business Analsis Courses, the candidates typically need:

  • Work experience, ideally in a business field.
  • Prior Business Analysis experience.
  • Basic IT and systems knowledge.
  • Proficiency in the instruction language, usually English.
  • Possibly, the BCS Business Analysis Foundation Certificate.

BCS International Diploma in Business Analysis Overview

The (BCS) International Diploma in Business Analysis Certification is a widely accepted qualification that backs the skillsets and proficiency of business analysts in dealing with organisations’ needs and business requirements. This business analysis course covers the fundamental concepts in a comprehensive way for professionals to grasp, and they will have the essential tools to perform efficiently in their respective fields, and as they apply these skills to their organization, they can bring new business solutions that are well defined and implementable.

Companies presently experience the need for well-positioned business analysts on a par with ever before. The BCS International Certificate of proficiency in Business Analysis Currency is intended for individuals who are planning on augmenting their CVs in business analysis, project management, business process development, and enterprise architecture. They can stay one step ahead of their competitors, advance their careers, and thus become a crucial link in the successful industry representatives.

The intensive course of Business Analysis Training lasts 10 days during which students will study practical aspects of Business Analysis, namely requirements engineering, business change, business finance, and business architecture. They will see their mentors in action, participate in case studies and application practices, and also exploit the available resources, equipping them to face and navigate the complexities and challenges of Business Analysis in the present high-paced business world.

Course Objectives

  • To provide delegates with a comprehensive understanding of Business Analysis principles and practices.
  • To effectively manage stakeholders and their expectations throughout the Business Analysis process.
  • To equip delegates with the knowledge and skills required to excel in Business Analysis roles and contribute to organisational success.
  • To offer practical insights and hands-on experience in analysing and solving real-world business problems.
  • To ensure that delegates are well-prepared to pass the BCS Business Analysis Diploma exams and earn their certification.
  • To design and evaluate potential business solutions to address identified business needs.

 Once the course is successfully completed, they will hold globally recognised business analysis certificate which will provide them not only a confidence boost but also skills necessary for a successful professional life as great business analysts.

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What's included in the BCS Business Analysis Diploma in Business Analysis Training Course?

  • BCS Business Analysis Diploma in Business Analysis Examination.
  • World-Class Training Sessions from Experienced Instructors.
  • BCS Business Analysis Diploma in Business Analysis Certificate.
  • Digital Delegate Pack.

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BCS International Diploma In Business Analysis Examination Information

Two Core Modules to pass:

  • BCS Certificate in Business Analysis Practice
  • BCS Certificate in Requirements Engineering

One Knowledge Based Module:

  • BCS Certificate in Commercial Awareness
  • BCS Foundation Certificate in Business Analysis
  • BCS Foundation Certificate in Organisational Behaviour
  • BCS Foundation Certificate in Business Change
  • BCS Foundation Certificate in IS Project Management

One Practitioner Module:

  • ​BCS Certificate in Modelling Business Processes
  • BCS Practitioner Certificate in Benefits Management and Business Acceptance

Please note there are 3 other practitioner modules which you can take, however, The Knowledge Academy do not have these courses.

  • BCS System Modelling Techniques
  • BCS System Development Essentials
  • BCS Data Management Essentials

BCS Core Modules:

BCS Certificate in Business Analysis Practice Examination Information

This BCS Business Analysis Practice exam is formatted in the following way:

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 52/80
  • Calculators: Calculators cannot be used during this examination

BCS Certificate in Requirements Engineering Examination Information

This BCS Business Analysis Practice exam is formatted in the following way:

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 50/80
  • Calculators: Calculators cannot be used during this examination

BCS Knowledge Based Modules

BCS Foundation Certificate in Organisational Behaviour

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in Business Analysis Examination Information

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in Business Change Examination Information

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in IS Project Management Examination Information

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Practitioner Modules

BCS Practitioner Certificate in Modelling Business Processes Examination

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 50/80
  • Calculators: Calculators cannot be used during this examination

BCS Practitioner Certificate in Benefits Management and Business Acceptance Examination Information

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes + 15 Minutes Reading Time
  • Supervised: Yes
  • Open Book: Yes
  • Pass Mark: 50%
  • Calculators: Calculators cannot be used during this examination

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Official BCS Professional Certificate in Benefits Planning and Realisation Exam

BCS Professional Certificate in Benefits Planning and Realisation Course Outline

Domain 1: Context of Benefits Management

  • Issues with the Relationship of IS/IT Delivery to Benefits
  • Dissatisfaction with Current Approaches to Benefits Delivery
  • Characteristics of a Benefits Management Approach
  • Focusing on Value and Value Networks
  • Value Chains and Value Networks

Domain 2: Benefits Management Process 

  • Rationale for Benefits Management 
  • Origins of Benefits Management Approach and Process
  • Overview of Benefits Management Process

Domain 3: Identifying Drivers, Benefits, and Establishing a Benefits Dependency Network 

  • Why: Identifying Business and Organisational Drivers
  • Establishing Investments Objectives
  • Linking Business Benefits to Drivers
  • What: Business Benefits
  • How: Benefits Dependency Network
  • Measurements and Ownership
  • Benefits and Change Template

Domain 4: Building Business Case 

  • Rationale of Business Case 
  • Structure for Analysing and Describing Benefits
  • Quantifying Benefits 
  • Financial Benefits
  • Investment Appraisal
  • Risk Assessment
  • Completing Business Case

Domain 5: Stakeholders and Change Management 

  • Assessing the Feasibility of Achieving Benefit
  • Stakeholder Analysis and Management Techniques
  • Stakeholder Analysis to Stakeholder Management Action
  • Completing the Benefits Plan
  • Approaches to Managing Change
  • Matching Management Approach with Stakeholder Behaviours
  • Change Management Strategies

Domain 6: Implementing Benefits Management Approach

  • Rationale for Introducing Benefits Management
  • Initiating and Managing a Benefits Driven Project
  • Roles within Benefits Management
  • Benefits Management Workshop
  • Benefits Plan and Project Plan
  • Reviewing and Evaluating Results
  • Establishing Potential for Further Benefits
  • Monitoring Benefits After Implementation
  • Maturity Model for Organisational Benefits

Domain 7: Future of Benefits Management 

  • Characteristics of Benefits Management Approach
  • Using Benefits Management to Formulate and Implement Strategy
  • Incorporating Benefits Management into Strategic Thinking
  • Future Trends in IS/IT and their Implications for Benefits Management

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Who should attend this BCS Professional Certificate in Benefits Planning and Realisation Course?

The BCS Professional Certificate in Benefits Planning and Realisation Course is designed for anyone involved in shaping, leading, delivering, or assuring projects and programmes that aim to bring about beneficial change to their organisation.

A few of the professionals who will benefit from this course are:

  • Benefits Managers
  • Project Managers
  • Business Change Managers
  • Programme Managers
  • Portfolio Managers
  • Business Analysts
  • Senior Executives

Prerequisites of this BCS Professional Certificate in Benefits Planning and Realisation Course

There are no formal prerequisites for this BCS Professional Certificate in Benefits Planning and Realisation Course. However, some experience in Project or Programme Management might be beneficial for the candidates.

BCS Professional Certificate in Benefits Planning and Realisation Course Overview

Benefits Planning and Realisation is a methodology that is step-by-step about identifying, planning, managing, and realising benefits that emanate from investments in projects and initiations by an institution. Such objective is to guarantee the identified gains are quantifiable, attainable and clear making the organisation gain worth. It commences from the project's early phases at identification of possible advantages, and it descends to the late phase of the project at the evaluation of these benefits post completion.

The emergence Of Benefits Planning and Realisation proficiency becomes a forcing factor for management experts with the aim of driving their organisations into success. This Business Analysis Training is of equal use to Benefits Managers, Business Analysts, Project Managers, as well as those who just need to make up their minds.

During the 3-day Business Analysis course, participants will have the opportunity join practical exercises to understand, monitor and acknowledge business benefits. Benefits Planning and Realisation is an approach that provides a systematic framework for managing and realising achieved benefits within the organisation.

Course Objectives

  • To gain an understanding of principles and practices involved in Benefits Planning and Realisation
  • To identify, plan, manage, and realise benefits from projects and programmes
  • To understand the benefits life cycle and the various stages involved in benefits realisation
  • To improve communication and engagement with stakeholders about benefits planning and realisation
  • To learn the tools and techniques used for benefits analysis, monitoring, and measurement

At the completion of the course, partipatants will hold necessary information and abilities required for the performance of comprehensive Benefits Planning and Realisation in their organisations. Equipped as BCS Professional Certificate title holders, delegates would be recognised as professionals for projects delivering measureable and sustainable benefits that return the value.

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What’s included in this BCS Professional Certificate in Benefits Planning and Realisation Course?

  • BCS Professional Certificate in Benefits Planning and Realisation Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Professional Certificate in Benefits Planning and Realisation Certificate 
  • Digital Delegate Pack 

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BCS Professional Certificate in Benefits Planning and Realisation Exam Information

The BCS Professional Certificate in Benefits Planning and Realisation assesses participants' understanding of principles and practices related to benefits management within the context of projects and programs. The format of the exam is as follows: 

  • Question Type: Scenario Based Multiple Choice Questions 
  • Total Questions: 40 
  • Pass Mark: 65%  
  • Duration: 90 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam 1 course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Architecture Concepts and Domains Exam

BCS Foundation Certificate in Architecture Concepts and Domains​ Course Outline

Module 1: Fundamentals of Architecture

  • Meaning and Levels of Architecture
  • Various Subdomains of Enterprise Architecture and the Interactions Between Them
  • Purpose and Role of Standards and Frameworks in Architecture
  • Relevant Frameworks and Professional Standards Which Apply to Architecture
  • Meaning and Objectives of Governance, Risk Management and Compliance
  • Architect’s Contribution to a Business Case
  • Purpose and Methods of Performing Gap Analysis
  • Range of Drivers for Architecture
  • Purpose and Use of an Architecture Description

Module 2: Business Architecture

  • Meaning and Objectives of Business Architecture
  • Key Artefacts Commonly Used in Business Architecture
  • Key Activities Undertaken by a Business Architect
  • Structure and Behaviour of a Business System

Module 3: Applications Architecture

  • Meaning and Objectives of Applications Architecture
  • Key Artefacts Commonly Used in Applications Architecture
  • Key Activities Undertaken by an Applications Architect
  • Use and Behaviour of Applications in a Business
  • Purpose and Use of Cross-Reference Grids
  • Different Kinds of Application

Module 4: Data Architecture

  • Meaning and Objectives of Data Architecture
  • Key Artefacts Commonly Used in Data Architecture
  • Key Activities Undertaken by a Data Architect
  • Differences Between Data and Information and How They are Used
  • Data Structures Used by a Business and/or its Applications

Module 5: Infrastructure Architecture

  • Meaning and Objectives of Infrastructure Architecture
  • Key Artefacts Commonly Used in Infrastructure Architecture
  • Key Activities Undertaken by an Infrastructure Architect

Module 6: Software Architecture

  • Meaning and Objectives of Software Architecture
  • Key Artefacts Commonly Used in Software Architecture
  • Key Activities Undertaken by a Software Architect
  • System Modelling Techniques
  • Role of APIs in Software Architecture

Module 7: Security Architecture

  • Identify the Meaning and Objectives of Security Architecture
  • Describe the Key Artefacts Commonly Used in Security Architecture
  • Describe the Key Activities Undertaken by a Security Architect
  • Identify Legislation and Professional Standards Relevant to Security Architecture
  • Identify the Key Concepts in Data Architecture Security
  • Identify the Key Concepts in Applications Architecture Security
  • Key Concepts in Infrastructure Architecture Security

Module 8: Solution Architecture

  • Identify the Meaning and Objectives of Solution Architecture
  • Describe the Key Artefacts Commonly Used in Solution Architecture
  • Describe the Key Activities Undertaken by a Solution Architect
  • Describe Different Types of Solution Requirements
  • Explain the Purpose and Stages of the Solution Architecture Lifecycle
  • Stakeholder Categories in Solution Architecture

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Who should attend this BCS Foundation Certificate in Architecture Concepts and Domains Course?

The BCS Foundation Certificate in Architecture Concepts and Domains Training Course caters to professionals either engaged in or intrigued by IT Architecture. This Business Analysis Training can be beneficial for a wide range of professionals, including: 

  • Aspiring Architects
  • IT Professionals
  • Business Analysts
  • Enterprise Leaders
  • Decision Makers
  • IT Consultants
  • Continuous Integration/Continuous Deployment (CI/CD) Engineers

Prerequisites of the BCS Foundation Certificate in Architecture Concepts and Domains Course

There are no specific prerequisites for attending this BCS Foundation Certificate in Architecture Concepts and Domains. However, some understanding of IT systems and basic business processes could be beneficial.

BCS Foundation Certificate in Architecture Concepts and Domains Course Overview

IT Architecture is the cornerstone of any successful business, encompassing the tools, solutions, and processes needed to realise an organisation's vision efficiently, compliantly, and cost-effectively. This Business Analysis Training delves into the essential concepts of architecture and explores the various domains in which architects operate. Proficiency in this course empowers individuals with the knowledge needed to drive rapid professional growth and gain  career opportunities in the field of architecture.

As businesses increasingly rely on digital technology to drive growth and innovation, the demand for skilled IT architects is soaring. The BCS Foundation Certificate in Architecture Concepts and Domains is designed for individuals who aspire to establish their career in IT architecture, IT management, systems engineering, and software development. By mastering the fundamentals of IT architecture, delegates can create, develop, and execute IT solutions that meet the evolving needs of their organisations.

In this 3-day Business Analysis certification, delegates will gain a thorough understanding of the gap analysis tools to identify differences between two situations or solutions, embodied by two architecture descriptions.  This Business Analysis Certification will be led by our highly professional trainers who have years of experience teaching such courses and will assist delegates in gaining skills and understanding of architecture.

Additionally, this Business Analysis Certification not only imparts knowledge about architecture concepts but also instills the critical skills needed to align an organisation's strategic objectives with its architectural solutions. Delegates will learn how to assess and balance business goals, technical requirements, and compliance regulations, ensuring that architectural decisions align with the overarching vision.

Course Objectives

  • To gain the skills  to maintain suitable hardware and software solutions
  • To understand  how data can be moved through the data lifecycle
  • To know the role and responsibilities of an IT architect
  • To learn about complying with data legislation and regulations
  • To design and develop IT architectures that meet business goals and objectives
  • To apply industry-standard architecture frameworks and methodologies

Upon completing this BCS Foundation Certificate in Architecture Concepts and Domains Training Course, delegates will not only possess a solid understanding of architecture principles but will also be equipped with practical skills to analyse, evaluate, and implement architectural solutions effectively.

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What's included in this BCS Foundation Certificate in Architecture Concepts and Domains Course?

  • BCS Foundation Certificate in Architecture Concepts and Domains Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Architecture Concepts and Domains Certificate
  • Digital Delegate Pack  

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BCS Foundation Certificate in Architecture Concepts and Domains Exam Information

The BCS Foundation Certificate in Architecture Concepts and Domains exam evaluates a candidate's foundational understanding of architectural principles, methodologies, ensuring alignment with BCS standards for effective IT and business architectural practices. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65% or 26/40 Marks 
  • Duration: 1 Hour
  • Open Book/Closed Book: Closed Book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Official BCS Practitioner Certificate in Enterprise and Solution Architecture Exam

BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course Outline

Module 1: Architecture Domains and Frameworks

  • Role of Architecture in an Organisation
  • Different Architecture Domains and the Relationships Between Them
  • Key Architecture Frameworks
  • How Industry Standards are Relevant to Architecture?

Module 2: Architecture and the Organisation

  • Role of Architecture to Other Business Areas
  • Discuss Use of the Business Change Lifecycle as an Input for Architecture
  • Business Needs and the Intended Solution

Module 3: Professionalism in Architecture

  • Compliance with Professional Standards
  • Types of Stakeholders
  • Explain Specific Stakeholder Needs
  • How to Influence Others?
  • Apply a Practical Customer Focus
  • Roles and Dynamics of a Successful Team
  • Social, Ethical and Economic Concerns to the Role of an Architect

Module 4: Corporate Governance

  • Corporate Governance and the Impact it has on the Role of an Architect
  • Key Architecture Governance Concepts, Roles, and Artefacts
  • Importance of Risk Management to the Role of an Architect

Module 5: Architectural Process, Tools, and Vision         

  • Practical Application of the Solution Architecture Framework
  • Three Varieties of the Software Development Lifecycle (SDLC)
  • Design of a Target Solution Architecture
  • Use of Common Architecture Models
  • Use of Common Information Systems Modelling Techniques
  • Different Types of Business Requirements
  • Method of Preparing a Gap Analysis
  • Business Case for Presentation

Module 6: Quality Assurance

  • Use of a Range of Quality Assurance Tools or Techniques
  • Principle of Separation of Concerns (Soc)
  • Explain Change Management Tools and Processes
  • Opportunities for Continuous Improvement

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Who should attend this BCS Practitioner Certificate in Enterprise and Solution Architecture Course?

The BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course is intended for professionals who want to deepen their understanding and skills in the field of Enterprise and Solution Architecture. This Business Analysis Certification is particularly beneficial for:

  • Enterprise Architects
  • Solution Architects
  • IT Architects
  • Business Architects
  • System Designers
  • Technical Leads
  • IT Managers
  • Project Managers

Prerequisites of the BCS Practitioner Certificate in Enterprise and Solution Architecture Course

Delegates must possess either the BCS Intermediate Certificate in Enterprise and Solutions Architecture or the new BCS Foundation Certificate in Architecture Concepts and Domains to attend this course.

BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course Overview

Enterprise Architecture (EA) serves as the blueprint for how an organisation structures its Information Technology (IT) to align with business goals, enabling strategic planning and decision-making. On the other hand, Solution Architecture (SA) is more focused on designing and implementing individual projects or solutions within the broader Enterprise Architecture. Together, Enterprise and Solution Architecture are critical disciplines for any organization that relies on IT to achieve its business goals.

The BCS Practitioner Certificate in Enterprise and Solution Architecture Course is designed for professionals who aspire to become enterprise or solution architects, as well as professionals in related fields, such as IT management, systems engineering, and software development. By mastering this course, professionals can gain the skills and knowledge necessary to make a significant contribution to their organizations and advance their careers in the IT industry.

This 2-day Business Analysis Certification prepares you for the Practitioner Certificate in Enterprise and Solution Architecture Exam, which upon completion provides the BCS Practitioner Certificate. This allows holders to demonstrate their skill and expertise in using a range of concepts, approaches and techniques for Enterprise and Solution Architecture.

Course Objectives

  • To provide a thorough understanding of core concepts and methodologies used in Enterprise and Solution Architecture
  • To equip learners with the practical skills necessary to design and implement effective architectural solutions
  • To learn about Applications and Infrastructure Architecture
  • To enhance delegates’ knowledge of key frameworks and standards used in the architectural domain
  • To provide a foundation for communicating and collaborating effectively with stakeholders and other key personnel involved in architectural projects

After successfully completing this Business Analysis Training, delegates will receive the BCS Practitioner Certificate in Enterprise and Solution Architecture, demonstrating their proficiency in enterprise and solution architecture principles and practices. This internationally recognised qualification will enhance their professional credentials and widen career opportunities in the IT industry.

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What’s included in this BCS Practitioner Certificate in Enterprise and Solution Architecture Course?

  • BCS Practitioner Certificate in Enterprise and Solution Architecture Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Practitioner Certificate in Enterprise and Solution Architecture Certificate
  • Digital Delegate Pack   

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BCS Practitioner Certificate in Enterprise and Solution Architecture Exam Information

The BCS Practitioner Certificate in Enterprise and Solution Architecture Exam assesses professionals' understanding and proficiency in enterprise and solution architecture principles and practices. The format of the exam is as follows: 

  • Question Type: Scenario-based
  • Pass Marks: 65% 
  • Duration: 50 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

BCS Professional Certificate in Business Architecture Training Exam

BCS Professional Certificate in Business Architecture Training Course Outline

Module 1: Business Architecture Domain

  • Rationale for Business Architecture
  • Architecture Principles
  • Relationship of Business Architecture with the Data, Applications and Infrastructure Architectures
  • Roles in Business Architecture

Module 2: Business Architecture Frameworks

  • Artefacts of a Business Architecture
  • Business Architecture Views
  • Frameworks

Module 3: Business Motivation/Organisation view

  • Rationale for Business Motivation View
  • OMG Business Motivation Model
  • Business Model Canvas
  • Organisation Map

Module 4: Capability View

  • Business Capability Modelling
  • Three Strata of a Business Capability Model
  • Levels of Capability
  • Defining Capabilities
  • Business Capability, Competency and Capacity

Module 5: Value/Process View

  • Business Services and Value Propositions
  • Value Chain Analysis
  • Value Stream Analysis
  • Value Network Analysis
  • Relationships Between Capabilities, Value Streams and Processes

Module 6: People View

  • RACI Analysis
  • Functional, Divisional and Matrix Organisation Structures
  • Business Culture Analysis

Module 7: Information View

  • Meta Data, Data and Information
  • Information Concepts Modelling
  • Relationships Between Information Concepts and Capabilities and Value Streams

Module 8: Business Architecture and Business Change

  • BCS Business Change Lifecycle
  • Use of the Business Architecture to Evaluate and Enable Change Initiatives
  • Organisational Memory

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Who Should Attend BCS Professional Certificate in Business Architecture?

This BCS Professional Certificate in Business Architecture Course is designed for anyone who wants to understand the alignment of IT strategies with business objectives. There are are some of the professionals who can benefit from attending this course:

  • Business Architects
  • Enterprise Architects
  • Strategy Consultants
  • Change Management Directors
  • IT Strategy Managers
  • Operational Excellence Managers
  • Project Management Office (PMO) Directors

Prerequisites of BCS Professional Certificate in Business Architecture

There are no formal prerequisites for attending this BCS Professional Certificate in Business Architecture Course.

BCS Professional Certificate in Business Architecture Training Course Overview

This BCS Professional Certificate in Business Architecture training provides delegates with a comprehensive understanding of business architecture and its critical role in organisational success. In today's fast-paced business environment, aligning organisational strategies with effective business architecture is essential for driving transformation and ensuring long-term sustainability. This course equips delegates with the knowledge to navigate and contribute to this dynamic field, positioning them at the forefront of business innovation.

Proficiency in Business Architecture is crucial for professionals involved in strategy development, process improvement, and organisational change. It is particularly valuable for Business Analysts, Architects, and Senior Managers who are responsible for ensuring that business processes and systems align with strategic objectives. Mastering this discipline empowers these professionals to create cohesive and adaptable business models that support their organisation's goals.

This intensive 3-day BCS Professional Certificate in Business Architecture Training course is designed to provide delegates with practical insights and tools that can be immediately applied in their professional roles. The course covers key concepts, frameworks, and methodologies, enabling delegates to understand the interplay between business architecture and strategy. Through interactive sessions and real-world case studies, delegates will gain the skills needed to drive business transformation and enhance organisational effectiveness.

Course Objectives

  • To understand the scope and significance of business architecture
  • To apply frameworks and tools in business architecture effectively
  • To align business strategies with it and infrastructure architectures
  • To develop comprehensive business capability and value models
  • To analyse and optimise organisational and process efficiencies
  • To Facilitate Strategic Planning and Change Management Initiatives

After attending this training course, delegates will be able to significantly enhance the alignment and integration of strategic business goals with IT and infrastructure developments within their organisations. They will be able to apply business architecture frameworks and tools to model and analyse business capabilities, manage and optimise value streams, and effectively structure organisational processes.

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What’s included in this BCS Professional Certificate in Business Architecture Training Course?

  • BCS Professional Certificate in Business Architecture Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Professional Certificate in Business Architecture Certificate.
  • Digital Delegate Pack.

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BCS Professional Certificate in Business Architecture Training Exam Information

The BCS Certificate in Business Analysis Practice exam assesses participants understanding of business analysis principles and practices in a practical context. This certification focuses on evaluating an individuals knowledge of applying business analysis techniques to various scenarios within an organisation. The format of the exam is as follows:

  • Question Type: Multiple Choice
  • Total Questions: 40
  • Total Marks: 40 Marks
  • Pass Mark: 65%, or 26/40 Marks
  • Duration: 90 minutes
  • Open Book/Closed Book: Closed Book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

BCS Professional Certificate in Stakeholder Engagement Exam

BCS Professional Certificate in Stakeholder Engagement Training Course Outline

Module 1: Stakeholders

  • Types of Stakeholder
  • Stakeholder Analysis and Prioritisation
  • Stakeholder Planning and Monitoring
  • Stakeholder Perspectives

Module 2: Communication

  • Communication Process
  • Barriers to Communication
  • Active Listening
  • Listening Behaviours

Module 3: Working with Stakeholder Groups

  • Group Development Process
  • Learning Styles

Module 4: Facilitated Workshops

  • Benefits of Facilitated Workshops
  • Roles in a Facilitated Workshop
  • Stages of a Facilitated Workshop
  • Facilitated Workshop Planning
  • Running a Facilitated Workshop
  • Facilitation Techniques

Module 5: Rapport

  • Nature of Rapport
  • Mehrabian’s Elements in Communication
  • Techniques for Creating and Sustaining Rapport
  • Building Rapport Using Mirror, Match, Pace

Module 6: Creative Problem-solving

  • Creative Problem-solving Process 
  • Barriers to Creativity
  • Techniques for Generating Ideas 
  • Managing the Creative Thinking Process Using de Bono’s Six Hats 

Module 7: Managing Expectations

  • Categories of Expectations 
  • Sources of Expectations
  • Process for Managing Expectations  

Module 8: Negotiating with Stakeholders

  • GETTING TO YES Approach
  • BATNA
  • Integrative and Distributive Negotiation 

Module 9: Managing Conflict

  • Roots of Conflict – Goals, Judgements, Values 
  • Options for Conflict Resolution
  • Thomas-Kilmann Conflict MODE Instrument 

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Who Should Attend this BCS Professional Certificate in Stakeholder Engagement Training Course?

This BCS Professional Certificate in Stakeholder Engagement Training Course is ideal for professionals who are keen to enhance their ability to manage and engage effectively with stakeholders in a variety of settings. It is particularly beneficial for:

  • Project Managers
  • Communication Officers
  • Change Managers
  • Business Analysts
  • HR Professionals
  • Public Relations
  • Senior Executives

Prerequisites for BCS Professional Certificate in Stakeholder Engagement Training Course

There are no formal prerequisites to attend this BCS Professional Certificate in Stakeholder Engagement Training Course.

BCS Professional Certificate in Stakeholder Engagement Training Course Overview

Stakeholder engagement is a crucial aspect of any successful project, ensuring that all parties involved are aligned, informed, and working towards a common goal. This course provides an in-depth understanding of stakeholder dynamics, equipping delegates with the skills necessary to effectively engage and manage stakeholders in various contexts, whether in project management, business analysis, or any organisational change initiatives.

Proficiency in Stakeholder Engagement is vital for professionals who aim to lead projects to success, minimise conflicts, and foster collaboration across teams. This skill is particularly essential for Project Managers, Business Analysts, Change Managers, and anyone involved in decision-making processes within their organisation. Mastery of stakeholder engagement can significantly enhance a professional's ability to drive projects forward, ensuring that all voices are heard and considered.

This intensive 2-day training equips delegates with practical tools and techniques to engage stakeholders effectively. Through interactive sessions, delegates will learn how to identify and analyse stakeholders, manage expectations, and communicate effectively with diverse groups. The course also covers strategies for overcoming challenges in stakeholder management, ensuring that delegates leave with actionable insights that can be immediately applied in their roles.

Course Objectives

  • To identify and analyse different types of stakeholders effectively
  • To apply appropriate communication strategies for diverse groups
  • To plan and conduct facilitated workshops for stakeholder engagement
  • To develop techniques for building and sustaining rapport
  • To employ creative problem-solving and conflict management strategies
  • To understand and navigate the complexities of negotiating with stakeholders

After completing this training, delegates will be well-equipped to engage stakeholders in a manner that ensures mutual understanding and cooperation. They will be proficient in using structured approaches to analyse and prioritise stakeholder needs and expectations.

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What’s included in this BCS Professional Certificate in Stakeholder Engagement Training Course?

  • BCS Professional Certificate in Stakeholder Engagement Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Professional Certificate in Stakeholder Engagement Certificate.
  • Digital Delegate Pack.

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BCS Professional Certificate in Stakeholder Engagement Exam Information

The BCS Professional Certificate in Stakeholder Engagement exam evaluates a candidate ability to effectively engage and manage stakeholders across a variety of business contexts. This assessment ensures a comprehensive understanding of stakeholder analysis, prioritisation techniques, communication processes, and engagement strategies, aligning with BCS standards for excellence in stakeholder management. The format of the exam is as follows:

  • Question Type: Multiple-Choice
  • Total Questions: 40
  • Total Marks: 40 Marks
  • Pass Marks: 65%, or 26/40 Marks
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (11 days)

Classroom (11 days)

Online Self-paced (88 hours)

BCS Advanced International Diploma in Business Analysis Outline

The content of professional certifications varies across courses. Please visit our individual course pages to acquire this information.

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Who should attend this BCS Advanced International Diploma in Business Analysis Course?

The BCS Advanced International Diploma in Business Analysis is designed for professionals who are already experienced in business analysis and want to further enhance their skills and demonstrate a high level of commitment to their field. This course can be beneficial to a wide range of professionals, including:

  • Business Analysts
  • Senior Business Analysts
  • Business Analysis Managers
  • Solution Architects
  • Project Managers
  • Product Owners
  • Process Improvement Specialists
  • Business Change Managers
  • Enterprise Architects

Prerequisites of the BCS Advanced International Diploma in Business Analysis Course

To obtain the advanced qualification, delegates need:

  • A BCS International Diploma in Business Analysis
  • Five years of relevant field experience in Business Analysis

BCS Advanced International Diploma in Business Analysis Course Overview

Business Analysis includes positioning the needs, designing solutions, and enabling organizational change. Here is such a strategic discipline that connects business objectives and IT capabilities to clear projects' goals for stakeholders. Business analysis makes good in every industry by cultivating processes, improving decisions making and aligning projects with enterprise goals. The Business Analysis gives companies an ability to change, innovate, and stay ahead of the competition in a turbulent business environment by detecting obstacles and anticipating trends.

Expertise in Business Analysis delineates the line of distinction for those who want to be on the forefront of leading the strategic changes. BCS Advanced International Diploma in Business Analysis Certificate has been carved out for experienced Business Analysts, Project Managers and decision makers whose goal is to transition to leadership roles in their careers. It leaves attendants with developed tools of making the right decisions based on the need to benchmark the contemporary business challenges, streamline the operations, and seamlessly lead the strategic decision-making process.

This fast-track 11-day Business Analysis training will be a hands-on course tailored to senior business analysts, enabling them to master various advanced topics including enterprise architecture, strategic business analysis, and change management. Through using such tools as interactive sessions and practical case studies, delegates will be able get better understanding of the theoretical knowledge and improve their strategic capabilities within the organizations they work in.

Course Objectives

  • To master advanced business analysis techniques
  • To excel in stakeholder engagement and management
  • To develop strategies for successful business change implementation
  • To gain insights into Agile and digital transformation practices
  • To enhance problem-solving and critical thinking skills
  • To improve decision-making abilities
  • To learn to navigate complex regulatory environments
  • To achieve BCS International Diploma Certification

The result of this Business Analysis Training is to give the attendees more skills to help them manage the business analysis activities in a project. They will be fully prepared for that they will be able to deal with complex challenges, lead strategic transformations throughout the organization and boost productivity and efficiency of the business.

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What’s included in this BCS Advanced International Diploma in Business Analysis?

  • World-Class Training Sessions from Experienced Instructors
  • BCS Advanced International Diploma in Business Analysis Certificate
  • Digital Delegate Pack

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Who should attend this BCS International Diploma in Solution Development Course?

This BCS International Diploma in Solution Development course is designed for anyone who wants to enhance business processes and how IT can be integrated to support them. There are some professionals who can benefit from attending this course:

  • Software Developer
  • IT Project Manager
  • Systems Analyst
  • Technical Architect
  • Business Analyst
  • Quality Assurance Specialist
  • IT Consultant

Prerequisites of this BCS International Diploma in Solution Development Course

There are no formal prerequisites for attending this BCS International Diploma in Solution Development.

BCS International Diploma in Solution Development Course Overview

The BCS International Diploma in Solution Development offers an in-depth understanding of modern solution development practices, crucial for today’s rapidly evolving technology landscape. This course delves into the methodologies, tools, and best practices required to design, develop, and implement effective software solutions, making it a pivotal learning experience for IT professionals. Delegates will gain insights into the entire development lifecycle, ensuring they are well-equipped to handle real-world challenges.

Proficiency in Solution Development is essential for professionals aiming to excel in roles such as Software Developers, Systems Analysts, and IT Project Managers. As technology continues to advance, mastering these skills ensures that professionals remain competitive in the job market. This course is particularly beneficial for those looking to enhance their ability to create robust and scalable solutions in various business contexts.

This 2-day training course is designed to provide delegates with practical knowledge and skills that can be immediately applied in their professional roles. Through a combination of theoretical learning and hands-on exercises, delegates will develop the capability to approach solution development with confidence, ensuring that they can contribute effectively to their organisations' success.

Course Objectives

  • To develop advanced skills in designing and implementing IT solutions
  • To gain expertise in modern solution development methodologies and technologies
  • To enhance ability to manage complex projects within time and budget
  • To understand the integration of new technologies in business settings
  • To learn strategic planning for long-term IT solution sustainability
  • To improve problem-solving and analytical skills in real-world scenarios

After attending the BCS International Diploma in Solution Development training, delegates will be empowered to take on significant roles in solution development within their organisations. They will possess the skills to design, implement, and manage sophisticated IT solutions that effectively address specific business needs.

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What’s included in this BCS International Diploma in Solution Development Course?

  • World-Class Training Sessions from Experienced Instructors
  • BCS International Diploma in Solution Development Certificate
  • Digital Delegate Pack

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

BCS Practitioner Certificate in Systems Modelling and Development Course Outline

This course will be launched on September 30th, 2024.

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Who Should Attend this BCS Practitioner Certificate in Systems Modelling and Development Training?

This course is ideal for those who are involved in the design, modelling, and development of information systems. It is particularly beneficial for those looking to deepen their understanding of systems modelling techniques and advance their careers in systems analysis and development. This course can benefit the following professionals:

  • Systems Analysts
  • Business Analysts
  • Software Developers
  • IT Project Managers
  • Enterprise Architects
  • Systems Designers
  • Technical Consultants

Prerequisites of this BCS Practitioner Certificate in Systems Modelling and Development Training Course

There are no formal prerequisites for taking this course.

BCS Practitioner Certificate in Systems Modelling and Development Training Course Overview

The BCS Practitioner Certificate in Systems Modelling and Development training course offers a comprehensive introduction to the principles and practices of systems modelling, a crucial discipline in today’s complex digital environment. This course equips delegates with the knowledge needed to understand and apply systems modelling techniques, ensuring that they can contribute effectively to the development of robust and efficient systems within their organisations.

Proficiency in systems modelling is essential for professionals who are involved in the design, development, and management of IT systems. Systems Analysts, Business Analysts, Software Developers, and IT Project Managers will particularly benefit from mastering these skills. By gaining expertise in systems modelling, delegates can enhance their ability to translate business requirements into technical solutions, reducing risks and improving project outcomes.

This 2-day training course is designed to provide delegates with practical skills and knowledge. Through a combination of theoretical instruction and hands-on exercises, delegates will learn how to apply systems modelling techniques in real-world scenarios. The course will help delegates improve their ability to analyse, model, and develop systems, making them more effective in their roles and better equipped to meet organisational goals.

Course Objectives

  • To understand the principles of systems modelling and its relevance in systems development.
  • To explore various systems modelling techniques and tools
  • To learn how to translate business requirements into systems models
  • To develop skills in creating and interpreting different types of system models
  • To understand the role of systems modelling in reducing project risks
  • To enhance problem-solving skills through systems thinking

After completing the course and gaining certification, delegates will possess the skills needed to effectively contribute to systems development projects, ensuring their organisation’s IT systems are robust, efficient, and aligned with business objectives.

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What’s included in this BCS Practitioner Certificate in Systems Modelling and Development Course?

  • World-Class Training Sessions from Experienced Instructors
  • BCS Practitioner Certificate in Systems Modelling and Development Certificate
  • Digital Delegate Pack

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

BCS Practitioner Certificate in Systems Integration Training Course Outline

This BCS Practitioner Certificate in Systems Integration Training course will be launched on September 30th, 2024.

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Who Should Attend this BCS Practitioner Certificate in Systems Integration Training Course?

This course is ideal for IT professionals, systems architects, integration engineers, and project managers who are responsible for or involved in the integration of systems within an organisation. It is especially beneficial for those looking to enhance their skills in systems integration and ensure seamless operations across diverse technology platforms.

  • Systems Integration Engineers
  • Systems Architects
  • Integration Consultants
  • IT Project Managers
  • Enterprise Architects
  • Middleware Specialists
  • Technical Lead in Systems Integration

Prerequisites of this BCS Practitioner Certificate in Systems Integration Training Course

There are no formal prerequisites for taking this course.

BCS Practitioner Certificate in Systems Integration Training Course Overview

The BCS Practitioner Certificate in Systems Integration training course provides an in-depth understanding of systems integration, a crucial aspect of modern IT environments. With organisations increasingly relying on diverse software and hardware systems, integrating these systems efficiently and securely is essential. This course addresses the complexities involved in systems integration, equipping delegates with the necessary knowledge and skills to effectively manage and execute integration projects within their organisations.

Proficiency in Systems Integration is vital for IT Professionals, Project Managers, and Systems Engineers who are responsible for ensuring that various technological components work together seamlessly. Mastery in this area not only enhances the efficiency and security of systems but also reduces the risk of project failure. Delegates aiming to advance their careers in IT or project management should consider this course to gain a competitive edge.

This 2-day training course is designed to provide delegates with a comprehensive understanding of systems integration concepts and best practices. Through practical exercises and real-world scenarios, delegates will learn how to apply integration techniques effectively in their work environments. By the end of the course, they will be well-equipped to tackle complex integration challenges and improve their organisation's IT infrastructure.

Course Objectives

  • To understand the key principles of systems integration
  • To identify the challenges and risks associated with integration projects
  • To learn best practices for managing integration processes
  • To explore different integration techniques and tools
  • To develop skills in planning and executing integration strategies
  • To evaluate the effectiveness of integration solutions

After completing course certification, delegates will have a recognised qualification that demonstrates their expertise in systems integration, significantly boosting their career prospects in IT and related fields.

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What’s included in this BCS Practitioner Certificate in Systems Integration Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • BCS Practitioner Certificate in Systems Integration Certificate
  • Digital Delegate Pack

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

BCS Practitioner Certificate in User Experience Course Outline

This course will be launched on 30 sept 2024

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Who should attend this Procurement Training Course?

The BCS Practitioner Certificate in User Experience is designed to enhance the basic understanding of user interface (UI) and user experience (UX) concepts.

The following professionals will benefit the most from this course:

  • UX Designers
  • Product Managers
  • Software Developers
  • Graphic Designers
  • Project Managers
  • Quality Assurance Professionals
  • Marketing Professionals

Prerequisites of this BCS Practitioner Certificate in User Experience Course

There are no formal prerequisites for taking this course.

BCS Practitioner Certificate in User Experience Course Overview

The BCS Practitioner Certificate in User Experience (UX) offers an essential introduction to the principles and practices of UX design. In today's digital landscape, UX is pivotal in creating intuitive, user-friendly interfaces that enhance user satisfaction and drive engagement. This course provides delegates with a foundational understanding of UX, ensuring they can contribute effectively to user-centred design projects.

Proficiency in UX is crucial for professionals involved in product development, design, and digital strategy. As companies increasingly recognise the value of UX, mastering these skills is essential for Designers, Developers, Project Managers, and Business Analysts who aim to enhance user interaction and product success. This course equips delegates with the knowledge needed to integrate UX best practices into their work.

This intensive 1-day training is designed to equip delegates with practical skills and insights that can be immediately applied to their projects. Through a blend of theoretical learning and practical exercises, delegates will gain hands-on experience in UX design, from research and analysis to prototyping and testing. By the end of the course, delegates will have a solid foundation to build upon in their professional roles.

Course Objectives

  • To understand the key principles of User Experience (UX)
  • To learn how to conduct effective user research and analysis
  • To explore the methods of creating user personas
  • To grasp the basics of information architecture
  • To develop wireframes and prototypes
  • To learn usability testing techniques

After completing the course certification, delegates will have the confidence to apply UX principles in their professional roles, enhancing the usability and user satisfaction of the products and services they help to create.

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What’s included in this BCS Practitioner Certificate in User Experience Course?

  • World-Class Training Sessions from Experienced Instructors
  • BCS Practitioner Certificate in User Experience Certificate
  • Digital Delegate Pack

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (4 days)

Classroom (4 days)

Online Self-paced (32 hours)

BCS Practitioner Certificate in Digital Product Management Exam

BCS Practitioner Certificate in Digital Product Management Training Course Outline

Module 1: Effective Stakeholder Management and Communication Techniques

  • Role of the Product Manager
  • Identify Stakeholder Categories Using the Stakeholder Wheel
  • Apply Effective Methods to Communicate with Stakeholders at Various Levels
  • Apply the Power/Interest Grid to Categorise Stakeholders
  • Choose an Appropriate Stakeholder Management Strategy
  • Importance and Methods of Gaining Stakeholder Buy-in
  • Apply Problem Solving Techniques

Module 2: Analyse the Internal and External Environment and Undertake Market Analysis

  • Analyse the Business Environment Using an Appropriate Framework
  • Importance of Alignment Between Commercial Considerations and Overarching Business Strategy
  • How the Organisation’s IT Environment Supports Product Development, Delivery, and Marketing Activities?
  • Apply Legal Requirements, Legislation, and Organisational Guidelines Relevant to Digital Product Development
  • Prepare an Analysis Using Porter’s Value Chain
  • Apply Customer Research Methodologies Taking into Account the Diversity of the Target Market
  • Analyse the Market to Determine Its Size
  • Prepare and Monitor Budgets to Manage Costs and Maximise Revenue
  • Apply Data Analysis to Evaluate Research Findings

Module 3: Product Delivery Lifecycle

  • Create a Product Roadmap
  • Purpose of a Vision for the Product and the Organisation
  • Create and Apply Personas to Inform Decision Making
  • Analyse the Stages of the Product Delivery Lifecycle
  • Concept of Pivoting
  • Apply Risk Management Techniques Throughout the Product Delivery Lifecycle
  • Apply Appropriate Quality Assurance and Quality Control Methods
  • Choose Appropriate Testing Methods to Evaluate Compliance with Product Requirements
  • Analyse Metrics to Monitor Product Performance

Module 4: Product Development Techniques

  • Apply Prioritisation Techniques
  • Apply Product Development Techniques
  • Create Business Cases, User Stories, and Use Cases
  • Minimum Viable Product
  • Prototyping Approaches
  • What is Sustainable Product Development?
  • Key Features of Different Coding Languages and Use Terminology Associated with Coding

Module 5: Methods and Techniques of Marketing

  • Analyse the Different Types of User Acquisition Models
  • Concepts Used to Promote a Product into the Market
  • Digital Marketing Techniques
  • Advantages and Disadvantages of Various Advertising Methods

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Who Should Attend BCS Practitioner Certificate in Digital Product Management Training Course?

This training is designed for individuals who want to implement change within their organisation and advance their abilities in the realm of digital product management. It is well suited for:

  • Digital Product Managers
  • Product Owners
  • Agile Product Managers
  • Product Strategists
  • UX/UI Product Managers
  • Innovation Managers
  • Product Marketing Managers

Prerequisites of BCS Practitioner Certificate in Digital Product Management Training Course

There are no formal prerequisites for attending this BCS Practitioner Certificate in Digital Product Management Training Course.

BCS Practitioner Certificate in Digital Product Management Course Overview

Digital product management involves overseeing the entire lifecycle of digital products, from conception and development to launch and ongoing optimisation. Digital product managers play a crucial role in aligning product development with organisational goals, market demands, and user needs. This course provides learners with key concepts such as product lifecycle management, user-centric design, market analysis, and agile methodologies. This BCS training allows organisations to meet the needs of a diverse audience keen on mastering the skills necessary for successful digital product management. Holding excellent knowledge of the technical aspects of digital product management enables individuals to gain higher designations in multinational corporations and claim desired earnings.

In this 4-day Business Analysis certification, delegates will gain knowledge of managing digital products using suitable methods. Delegates will learn how to apply effective methods to communicate with stakeholders at various levels. They will also learn about prototyping approaches to get precise estimates for how parts of the product will be built. This course will be led by our highly skilled and professional instructor, who has years of experience in teaching BCS certification courses in the most effective manner.

Course Objectives

  • To understand the principles of digital product lifecycle management
  • To apply design methodologies in product development processes
  • To master agile methodologies for efficient product development practices
  • To develop strategic skills for crafting successful digital product initiatives
  • To foster effective communication within cross-functional teams
  • To navigate challenges and adapt strategies in the evolving digital landscape

After completing the BCS Practitioner Certificate in Digital Product Management Training Course, delegates will be equipped with a comprehensive skill set to excel in the dynamic realm of digital product management. They will also be able to apply user-centric design principles, conduct thorough market analyses, and implement agile methodologies for efficient and adaptive product development.

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What's Included this BCS Practitioner Certificate in Digital Product Management Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • BCS Practitioner Certificate in Digital Product Management Certificate
  • Digital Delegate Pack

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BCS Practitioner Certificate in Digital Product Management Exam Information

  • Closed Book
  • Duration: 90 minutes
  • Format: Multiple Choice
  • Number of questions: 40
  • Pass Mark: 65%. (26/40)
  • Supervised

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accredited by

Our BCS Exam 1 course is accredited by BCS

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

BCS Business Analysis Diploma Oral Preparation Workshop Exam

Business Analysis Diploma Oral Preparation Workshop

The course revisits the essential content from the core modules and the specialist modules.

Domain 1: Business Context

  • Rationale for Business Analysis
  • Holistic View of a Business System
  • Competencies of a Business Analyst
  • Professionalism in Business Analysis
  • Business Environment Analysis
  • SWOT Analysis
  • Business Performance Measurement
  • Business Analysis within the Lifecycle for Business Change

Domain 2: Business Analysis Techniques

  • Investigating and Documenting Business Situations
  • Stakeholder Analysis
  • Modelling Business Activities
  • Business Events
  • Business Rules
  • Gap Analysis

Domain 3: Business Case Development

  • Rationale for Making a Business Case
  • Contents of a Business Case
  • Options
  • Financial Case
  • Investment Appraisal Techniques
  • Risk Analysis
  • Impact Analysis
  • Lifecycle for the Business Case

Domain 4: Requirements Definition

  • Requirements Engineering
  • Requirements Elicitation
  • Requirements Analysis
  • Requirements Validation

Domain 5: Requirements Management and Documentation

  • Requirements Management
  • Change Control
  • Version Control
  • Tools in Requirements Management
  • Types of Requirements
  • Legal Issues and Business Analysis
  • Documenting Requirements
  • Requirements Modelling

Domain 6: Practitioner Specialism

  • Relevance to the Business Analyst Role
  • Relevance of the Module to an Organisation
  • Description of the Module

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Who should attend this BCS Business Analysis Diploma Oral Preparation Workshop?  

The BCS Business Analysis Diploma Oral Preparation Workshop is a pivotal course tailored for candidates approaching their final oral examination as a part of the BCS Business Analysis Diploma. This Business Analysis Certification can be beneficial for a wide range of professionals, including:

  • BCS Diploma Candidates
  • Process Improvement Specialists
  • Business Analysts
  • Business and IT Professionals
  • Project and Change Managers
  • Business Consultants
  • Business Stakeholders

Prerequisites of the BCS Business Analysis Diploma Oral Preparation Workshop

To register in the BCS Business Analysis Diploma Oral Preparation Workshop, delegates must meet specific criteria. They should have already passed the written examinations required for the BCS Business Analysis Diploma and be in the process of preparing for the oral examination. Having a solid understanding of the BCS Business Analysis syllabus is also advantageous for delegates as it will facilitate their participation in the workshop.

Business Analysis Diploma Oral Preparation Workshop Overview

Business Analysis Diploma BCS International Oral Preparation Course is an intensive training built for the delegates who wish to prepare well for the oral examination that completes the BCS International Diploma in Business Analysis. The course includes the analysis activities, such as uncovering and documenting the requirements, modelling business processes, and stakeholder management to name a few.

Proficiency at business analytics remains a crucial requirement for people aiming at career amplification in enterprise architecture, project management, or business process enhancement. The Workshop on Oral Preparation for the Business Analysis Diploma is designed to suit the needs of those on the way of obtaining the International BCS Diploma in Business Analysis by assisting this group of students to pass their oral part with flying colours, a mandatory stage in the graduation process.

One day upon this very fact for the training workshop is aimed, and certain to the delegates with a tactical advantage when giving the oral examination, the critical element of the BCS International Diploma in Business Analysis which. During the guidance session, student will be enlightened on the major aspects of the oral question and exam expectations by an experienced facilitator as well as shown the skills that will guide them in their preparation.

Course Objectives

  • To provide delegates with a clear understanding of the BCS International Diploma in Business Analysis and the role of the oral examination within it
  • To familiarise delegates with the expectations and assessment criteria of the oral exam
  • To offer guidance on effective preparation strategies for the oral examination
  • To provide delegates with practical experience in tackling sample oral questions
  • To improve delegates' confidence and competence in articulating their knowledge and skills during the oral assessment
  • To equip delegates with the knowledge and resources necessary to excel in the oral component of the BCS International Diploma in Business Analysis

At the end of this workshop, the participants will be equipped with the power to face the exam session with confidence and improve their chances of landing the prestigious Business Analysis Certification.

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What’s included in the BCS Business Analysis Diploma Oral Preparation Workshop?

  • BCS Business Analysis Diploma Oral Preparation Workshop Examination
  • World-class training sessions from Experienced Instructors
  • BCS Business Analysis Diploma Oral Preparation Workshop Certificate
  • Digital Delegate Pack 

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Business Analysis Diploma Oral Preparation Workshop Exam information

This is a workshop designed to specifically prepare delegates for the BCS International Diploma in Business Analysis Oral Examination. The details of this Business Analysis Diploma Oral exam are as follows: 

  • Question Type: Scenario based  
  • Duration: 50 Minutes  
  • Exam Type: Oral 
  • Examiners: Conducted by 2 examiners

PLEASE NOTE: The exam related to this course is not included within the price of this course and must be booked separately 

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

BCS Essentials Certificate in Artificial Intelligence Exam

BCS Essentials Certificate in Artificial Intelligence Training Course Outline

Module 1: Artificial and Human Intelligence

Module 1: Artificial and Human Intelligence

  • Definition of Human and Artificial Intelligence (AI)
  • Learning from Experience and How it Relates to Machine Learning (ML)?
  • ML is a Significant Contribution to the Growth of Artificial Intelligence
  • How AI is Part of ‘Universal Design,’ and ‘The Fourth Industrial Revolution’?

Module 2: Examples of AI

  • Benefits of Artificial Intelligence
  • Challenges of Artificial Intelligence
  • Understanding of the Risks of Artificial Intelligence
  • Identify a Typical Funding Source for AI Projects
  • List Opportunities for AI

Module 3: Introduction to Machine Learning

  • Understanding of the AI Intelligent Agent Description
  • Examples of Machine Learning 
  • Recall Which Typical, Narrow AI Capability is Useful in ML and AI Agents Functionality
  • Give Examples of the Following Forms of ML
  • basic schematic of a neural network

Module 4: Future of Artificial Intelligence

  • Artificial Intelligence (in Particular, Machine Learning) will Drive Humans and Machines to Work Together
  • Future Directions of Humans and Machines Working Together

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Who Should Attend BCS Essentials Certificate in Artificial Intelligence Training?  

This BCS Essentials Certificate in Artificial Intelligence Course is designed for anyone who wants to enhance their AI knowledge. However, this training will be beneficial for:

  • IT Professionals
  • Software Developers
  • Business Managers
  • Data Analysts
  • Data Scientists
  • Technology Consultants
  • AI Researchers

Prerequisites of BCS Essentials Certificate in Artificial Intelligence Training

There are no formal prerequisites for attending this BCS Essentials Certificate in Artificial Intelligence Course.

BCS Essentials Certificate in Artificial Intelligence Training Course Overview

The BCS Essentials Certificate in Artificial Intelligence (AI) offers a foundational introduction to AI, exploring its concepts, technologies, and practical applications. As AI increasingly influences various industries, understanding its core principles is vital for anyone looking to stay ahead in a rapidly evolving digital landscape. This course provides delegates with a comprehensive overview of AI, equipping them with the knowledge needed to navigate the AI-driven future.

Proficiency in AI is crucial for professionals across diverse fields, including IT, data science, project management, and business strategy. As AI becomes integral to innovation and efficiency, mastering its basics is essential for those involved in decision-making, product development, and organisational transformation. This course is ideal for professionals who want to understand AI's impact and leverage its potential in their roles.

This 3-day training course is designed to offer delegates a solid grounding in AI, covering its history, key concepts, and ethical considerations. Through engaging lectures and practical exercises, delegates will learn about the different types of AI, machine learning, and the role of data in AI. By the end of the course, delegates will be equipped with the knowledge to make informed decisions about AI applications in their organisations.

Course Objectives

  • To understand the definition and significance of human and artificial intelligence
  • To learn how machine learning contributes to artificial intelligence growth
  • To identify benefits and challenges of artificial intelligence systems
  • To understand the ethical considerations and risks associated with AI
  • To recognise typical funding sources and opportunities for AI projects
  • To learn about various types of AI agents and their functions

After attending this training course, delegates will be able to identify the benefits and challenges associated with AI, including ethical considerations and risks. They will be proficient in recognising opportunities for AI projects and understanding typical funding sources.

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What’s included in this BCS Essentials Certificate in Artificial Intelligence Training Course?

  • BCS Essentials Certificate in Artificial Intelligence Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Essentials Certificate in Artificial Intelligence Certificate.
  • Digital Delegate Pack.

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BCS Essentials Certificate in Artificial Intelligence Exam Information

The BCS Essentials Certificate in Artificial Intelligence exam assesses candidates on their foundational knowledge of Artificial Intelligence (AI) principles, methodologies, and best practices, ensuring their understanding of developing and applying AI technologies in line with BCS standards. The format of the exam is as follows:

  • Question Type: Multiple choice
  • Total Questions: 20
  • Total Marks: 20 Marks
  • Pass Marks: 65%, or 13/20 Marks
  • Duration: 30 Minutes
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Artificial Intelligence Training Exam

BCS Foundation Certificate in Artificial Intelligence Training Course Outline

Module 1: Ethical and Sustainable Human and Artificial Intelligence

  • Human and Artificial Intelligence
  • Concept of Intelligent Agents
  • Describe a Modern Approach to Human Logical Levels of Thinking Using Robert Dilt’s Model
  • What are Ethics and Trustworthy AI?
  • Definition of Ethics
  • Human Centric Ethical Purpose Respects Fundamental Rights, Principles, and Values
  • Ethical Purpose AI is Delivered Using Trustworthy AI that is Technically Robust
  • Human Centric Ethical Purpose Trustworthy AI is Continually Assessed and Monitored
  • Three Fundamental Areas of Sustainability and The United Nation’s Seventeen Sustainability Goals
  • How AI is Part of Universal Design, and the Fourth Industrial Revolution?
  • Understand that ML is a Significant Contribution to the Growth of Artificial Intelligence
  • Describe Learning from Experience and How it Relates to Machine Learning

Module 2: Artificial Intelligence and Robotics

  • Understanding of the AI Intelligent Agent Description
  • Four Rational Agent Dependencies
  • Agents in Terms of Performance Measure, Environment, Actuators, and Sensors
  • Four Types of Agent: Reflex, Model-Based Reflex, Goal-Based and Utility-Based
  • Identify the Relationship of AI Agents with Machine Learning
  • What is a Robot?
  • Robotic Paradigms
  • What is an Intelligent Robot?
  • Relate Intelligent Robotics to Intelligent Agents

Module 3: Applying the Benefits of AI - Challenges and Risks

  • How Sustainability Relates to Human-Centric Ethical AI and How Our Values Will Drive Our Use of AI Will Change Humans, Society, and Organisations
  • Benefits of Artificial Intelligence By
  • Advantages of Machine and Human and Machine Systems
  • Challenges of Artificial Intelligence, and Give
  • General Ethical Challenges AI Raises
  • General Examples of the Limitations of AI Systems Compared to Human Systems
  • Understanding of the Risks of AI Project
  • Give At Least One A General Example of the Risks Of AI
  • Typical AI Project Team in Particular
  • Domain Expert
  • What is Fit-of-Purpose?
  • Difference Between Waterfall and Agile Projects
  • List Opportunities For AI
  • Identify a Typical Funding Source for AI Projects and Relate to The NASA Technology Readiness Levels (TRLs)

Module 4: Starting AI How to Build A Machine Learning Toolbox - Theory and Practice

  • How We Learn from Data – Functionality, Software, and Hardware?
  • Common Open-Source Machine Learning Functionality, Software, and Hardware
  • Introductory Theory of Machine Learning
  • Typical Tasks in the Preparation of Data
  • Typical Types of Machine Learning Algorithms
  • Typical Methods of Visualising Data
  • Which Typical, Narrow AI Capability is Useful in ML and AI Agents’ Functionality?

Module 5: Management, Roles and Responsibilities of Humans and Machines

  • Understanding that Artificial Intelligence Will Drive Humans and Machines to Work Together
  • Future Directions of Humans and Machines Working Together
  • Learning from Experience Agile Approach to Projects
    • Describe the Type of Team Members Needed for an Agile Project

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Who Should Attend this BCS Foundation Certificate in Artificial Intelligence Training?

This BCS Foundation Certificate in Artificial Intelligence Training Course is designed for anyone who wants to enhance their basic understanding of general technology and computer science concepts is beneficial. However, there are some professionals who can benefit from attending this course:

  • IT Professionals
  • Software Developers
  • Business Managers
  • Data Analysts
  • Data Scientists
  • Technology Consultants
  • AI Researchers

Prerequisites of BCS Foundation Certificate in Artificial Intelligence Training

There are no formal prerequisites for attending this BCS Foundation Certificate in Artificial Intelligence Training.

BCS Foundation Certificate in Artificial Intelligence Training Course Overview

The BCS Foundation Certificate in Artificial Intelligence (AI) provides a comprehensive introduction to the fundamental concepts and technologies of AI. As AI continues to revolutionise industries and drive innovation, understanding its principles is essential for professionals seeking to remain competitive in the digital age. This course offers delegates a solid foundation in AI, enabling them to grasp the basics of AI technologies and their applications.

Gaining proficiency in AI is increasingly important for a wide range of professionals, including IT specialists, data analysts, business strategists, and project managers. With AI becoming a crucial component in driving efficiency, decision-making, and innovation, mastering these skills is vital for those looking to integrate AI into their roles and contribute to organisational growth. This course is suitable for anyone interested in understanding AI's impact on their field.

This 1-day training course is designed to equip delegates with a strong understanding of AI, covering its history, methodologies, and ethical considerations. Through a mix of theoretical lessons and practical exercises, delegates will explore machine learning, neural networks, and AI's role in automation. By the end of the course, delegates will have a robust foundation in AI, preparing them to engage with AI initiatives and discussions in their professional environments.

This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives

  • To understand the definition and significance of human and artificial intelligence
  • To learn about the ethical considerations and trustworthy AI practices
  • To explore the integration of AI into sustainable and universal design practices
  • To identify the different types of AI agents and their applications
  • To comprehend the benefits, challenges, and risks associated with AI
  • To build and utilise machine learning toolboxes for data preparation

After attending this training course, delegates will be able to understand the fundamental concepts of AI and machine learning, including ethical considerations and sustainability goals. They will be proficient in identifying different types of AI agents and their roles in various applications.

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What’s included in this BCS Foundation Certificate in Artificial Intelligence Training Course?

  • BCS Foundation Certificate in Artificial Intelligence Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Foundation Certificate in Artificial Intelligence Certificate.
  • Digital Delegate Pack.

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BCS Foundation Certificate in Artificial Intelligence Training Exam Information

The BCS Foundation Certificate in Artificial Intelligence Training exam assesses candidates on their foundational knowledge of Artificial Intelligence (AI) principles, methodologies, and best practices, ensuring their understanding of developing and applying AI technologies in line with BCS standards. The format of the exam is as follows:

  • Question Type: Multiple choice
  • Total Questions: 20
  • Total Marks: 40 Marks
  • Pass Marks: 65%, or 26/40 Marks
  • Duration: 60 Minutes
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS course is accredited by BCS

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

BCS Foundation Certificate in User Experience Exam

BCS Foundation Certificate in User Experience​ Training Course Outline

Module 1: Guiding Principles

  • Articulate the Importance of Taking the Users' Perspective
  • Key Principles of User-Centred Design
  • ISO 9241 (Important Standard of Usability)
  • User Experience Vs Usability
  • Usability Vs User Acceptance Testing
  • Benefits of Inclusive Design

Module 2: User Research

  • Components of the Context of Use
  • Potential Users of the System
  • Describe the Kinds of Data that Should Be Collected During a Site Visit to Users
  • Observation Vs Interpretation
  • Key Principles of Contextual Inquiry
  • Affinity Programming

Module 3: Illustrating the Context of Use

  • How to Create Personas from User Research Data?
  • Hick's Law
  • How to Identify Users' Key Tasks?
  • Explain the Rationale for Focusing on User Needs
  • Elements of User Story

Module 4: Measuring Usability

  • Define Usability
  • Measures of Usability
  • Role of Design Experiments in Validated Learning
  • Strengths and Weaknesses of Multivariate Testing
  • Value of Iterative Design
  • Good and Bad User Experiences

Module 5: Information Architecture

  • Information Architecture (IA)
  • Schemes for Classifying and Organising Information
  • LATCH Model
  • Organise, Structure, and Label Content
  • Carrying Out an Open and a Closed Card Sort
  • Implementation Model, Mental Model, and Conceptual Model
  • State the Concept of Affordance

Module 6: Interaction Design 

  • Different User Interface Design Patterns
  • Choose the Correct Interactive Control in a UI Design
  • Fitts' Law
  • Concept of Progressive Disclosure
  • Interaction Design Vs Information Architecture
  • User Interface Consistency is an Important Design Principle

Module 7: Visual Design 

  • Fundamental Principles of Visual Design
  • Identify Good and Poor Page Layout
  • Eye-Tracking
  • Metaphorical Representations in Visual Design

Module 8: User Interface Prototyping  

  • Prototyping
  • Different Types of Prototypes
  • Choose Between Different Types of Prototype
  • Appropriate Type of Prototype for the Phase of Design
  • Differences Between Prototypes and Sketches
  • Sketch Paper Prototypes

Module 9: Usability Evaluation  

  • Nielsen's Usability Heuristics
  • Different Kinds of Usability Evaluation
  • Plan Usability Evaluations to Test Design Hypotheses
  • Record the Data from Usability Evaluations
  • Distinguish Between High and Low Severity Usability Problems
  • Moderating a Usability Test
  • Usability Inspection Vs Usability Test
  • Good and Poor Tasks for a Usability Test
  • Difference Between Observation and Interpretation
  • W3C's Web Content Accessibility Guidelines

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Who should attend this BCS Foundation Certificate in User Experience Training Course?

The BCS Foundation Certificate in User Experience (UX) Course caters to professionals eager to deepen their knowledge of UX methodologies and concepts. While it's tailored to a broad audience, there are certain professionals who can benefit particularly from this course, such as:

  • UX Designers
  • UI Designers
  • Web Developers
  • Product Managers
  • Digital Marketers
  • Project Managers
  • Business Analysts

Prerequisites of this BCS Foundation Certificate in User Experience Training Course

There are no formal prerequisites for the BCS Foundation Certificate in User Experience Training Course, as it is designed for both beginners and professionals.

BCS Foundation Certificate in User Experience Training Course Overview

User Experience (UX) refers to all end-user interactions with organisations, services, or goods. UX is all about resolving problems in people's lives and assisting them in achieving their objectives by providing suitable solutions to the problems. It helps organisations to deal with their customers’ pain points, and the UX professionals investigate how to eliminate and build solutions for them. UX aids organisations to provide positive experiences that help them to keep their customers loyal to their products, services, or brand and can be very helpful for their business success.

Attending this BCS Foundation Certificate in User Experience Training Course helps delegates  plan and implement  empirical measures of user behaviour.  Proficiency in UX is essential for professionals aspiring to create digital experiences that resonate with users. This course is tailored for designers, developers, product managers, and anyone involved in digital product creation, providing crucial skills to enhance usability, accessibility, and overall user satisfaction.

This 2-day Business Analysis course covers all necessary concepts that will help delegates to become thoroughly familiar with the user experience. During this training, they will learn about the role of design experiments in validated learning. They will also learn about the value of iterative design, the LATCH model, the appropriate type of prototype for the design phase, Nielsen's usability heuristics, moderating a usability test, and many more. 

Course Objectives

  • To provide a solid understanding of the fundamental principles and concepts of User Experience (UX) design
  • To equip learners with the knowledge and skills necessary to analyse user needs and behaviors to inform UX design decisions
  • To foster an appreciation for the importance of user-centered design in creating effective and enjoyable user experiences
  • To introduce various tools, techniques, and methodologies used in UX design, including usability testing, user research, and interaction design
  • To develop the ability to effectively communicate and collaborate with stakeholders, including users, developers, and business leaders, in UX design projects

Upon completing this CS Foundation Certificate in User Experience Training Course, participants will possess the skills to design user-centric digital experiences. This course is a catalyst for professionals seeking to elevate their digital design capabilities and make a meaningful impact on the user experience landscape.

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What's included within this BCS Foundation Certificate in User Experience Training Course?

  • BCS Foundation Certificate in User Experience Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in User Experience Certificate
  • Digital Delegate Pack

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BCS Foundation Certificate in User Experience Exam Information

The BCS Foundation Certificate in User Experience exam assesses candidates on their foundational knowledge of User Experience (UX) principles, methodologies, and best practices, ensuring their understanding of creating user-centric digital products and services in line with BCS standards. The format of the exam is as follows: 

  • Question Type: Multiple choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344203999 or Enquire.

Package deals for Business Analysis Courses

Our training experts have compiled a range of course packages on a variety of categories in Business Analysis Courses, to boost your career. The packages consist of the best possible qualifications with Business Analysis Courses, and allows you to purchase multiple courses at a discounted rate.

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Business Analysis Courses FAQs

Business Analysis Certification cover various topics related to analysing and improving business processes, understanding stakeholder needs, and developing practical solutions.
Pursuing Business Analysis Courses is crucial for individuals and professionals aiming to enhance their ability to understand, analyse, and address business needs effectively.
The Knowledge Academy offers several advanced Business Analysis Courses. Some of the advanced Business Analysis Courses include the BCS International Diploma in Business Analysis, the BCS Professional Certificate in Benefits Planning and Realisation Course, etc.
To excel in Business Analysis Training, one needs a mix of technical skills, like requirements analysis and software lifecycle understanding, and essential soft skills, including effective communication, critical thinking, and stakeholder management.
To ascertain whether Business Analysis Courses are a suitable fit for your aspirations, assess your career objectives and examine the course content, prerequisites, and reviews to confirm their relevance to your requirements.
The Business Analysis Courses Exams can include multiple-choice questions, scenario-based questions, or essay questions. The exact structure could differ based on the Business Analysis Course that you choose.
When individuals sign up for our Business Analysis Courses, they gain access to dynamic sessions led by our world-class and experienced educators who will support them in successfully completing the course. Our Business Analysis Courses also offers delegates with a digital delegate pack and issues the relevant certification upon course completion.
After completing Business Analysis Courses, you can pursue careers as a Business Analyst, Data Analyst, Project Manager, or Product Manager in various industries. These courses provide the skills and knowledge needed to excel in roles focused on Business Analysis.
Business Analyst jobs involve evaluating business processes, identifying needs, and recommending solutions to improve efficiency and outcomes. They bridge IT and business teams to ensure technology solutions meet business requirements. Learn more about business analysis with our comprehensive Business Analysis Courses.
Whether Business Analysis is a high-paying job depends on factors like experience, industry, and location. Generally, it is considered well-compensated, with salaries varying widely based on these factors.
The highest salary for a Business Analyst fresher in the United Kingdom is around £43,616 per year.
Certified Business Analysis Professional (CBAP) salary varies by location, often reflecting the high value organisations place on seasoned business analysis professionals. It is as follows: Country- Salary Range UK- £30,000 - £43,616 US- $50,000 - $70,000 India- ₹3,00,000 - ₹6,00,000
The benefits of enrolling in Business Analysis Courses encompass a boost in analytical and problem-solving skills, expanded job opportunities, and mastery of industry-standard tools and techniques.
To become a certified Business Analyst, select your preferred Business Analysis Certification, meet the eligibility requirements, prepare for and pass the certification exam. Our Business Analysis Courses cover a wide range of essential topics, ensuring you gain a deep understanding of the field.
To maintain a Business Analysis Certification, one must meet the certifying body's continuing education requirements, often through earning PDUs or Continuing Education credits via courses, webinars, conferences, or workshops.
A Business Analysis Certification validates your expertise and knowledge in Business Analysis, enhancing your professional credibility and marketability. It also showcases your dedication to advancing professionally and your commitment to upholding industry norms, setting you apart from other applicants.
Individuals best suited for roles requiring Business Analysis skills are those with strong analytical abilities, effective communication, and a keen understanding of business processes.
Consider these two recommended books for enhancing your understanding of Business Analysis: "Business Analysis 3rd Edition" by Debra Paul, Donald Yeates, and James Cadle, and "Business Analysis Techniques: 72 Essential Tools for Success" by James Cadle, Debbie Paul, and Paul Turner.
To get a BCS certificate, one must pass the relevant examination, which typically involves completing a training course and then successfully passing the associated exam.
BCS qualifications are highly regarded in many sectors, offering foundational to advanced knowledge in IT and business analysis, enhancing career prospects.
Examples of Business Analysis Courses fundamentals include conducting stakeholder analysis, defining business needs, identifying solutions, and managing requirements throughout the project lifecycle.
The BCS International Diploma in Business Analysis is an advanced certification that demonstrates expertise in business analysis principles and practices.
The Knowledge Academy has gained popularity for providing comprehensive training with experienced instructors, flexible learning, a global presence, and a reputation for high-quality training and certifications. It's a dependable option for those seeking Business Analysis Courses.
These courses often utilise Business Analysis techniques like SWOT analysis, requirements gathering, and process modelling, alongside approaches like Agile and Waterfall methodologies.
A Business Analysis tool in certification contexts include software for data analysis, process mapping, and project management that supports effective business analysis practices.
The BCS Foundation Certificate in Business Analysis is an entry certificate in business analysis that covers key concepts, tools, and techniques used in the business analysis field.
BCS recognition varies by location; it's best to check with local industry standards and employers to understand its value in a specific region.
The demand for BCS-certified professionals and BCS jobs depend on the location; in many areas, individuals with these qualifications are sought after for their specialised skills.
BCS Business Analysis significance lies in its comprehensive framework for improving business processes and systems, providing a structured approach for business improvement and stakeholder value.
The first step in analysing a business process is to clearly define the scope and objectives of the analysis, including identifying key stakeholders and their needs.
The BCS International Diploma in Business Analysis is considered a higher-level qualification, aimed at professionals seeking to demonstrate a comprehensive understanding of business analysis.
BCS stands for the British Computer Society, and it sets the standard for BCS code of conduct within the IT industry.
The best course for a business analyst is the BCS Foundation Certificate in Business Analysis Course, providing a comprehensive understanding of key principles and techniques, enabling professionals to effectively contribute to business improvement initiatives and decision-making processes.
Business Analysts have access to various additional resources, including industry-recognised certifications like BCS Practitioner Level courses, webinars on emerging trends, online forums for peer support, eBooks on specialised topics, and practical case studies to enhance their analytical skills and knowledge.
To keep your Business Analysis skills up to date, delegates should regularly attend advanced training courses offered by The Knowledge Academy, participate in relevant webinars, and engage with the latest industry publications and networking opportunities.
The Knowledge Academy is the Leading global training provider for Business Analysis Courses.
The training fees for Business Analysis Courses in the United Kingdom starts from £1995.
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